SAP Functional Support & Process Analyst

Help shape how people use SAP to drive business success.

We’re looking for an experienced SAP Functional Support & Process Analyst to join our team. This is an exciting opportunity for someone who enjoys combining SAP expertise with training, business improvement and stakeholder engagement.

Working closely with Finance, Maintenance and Technical teams, you’ll play a key role in improving the way our people use SAP (S/4HANA), ensuring business processes are efficient, well documented and supported by effective training. You’ll also contribute to system enhancements and help drive user adoption of new SAP functionality, including SAP Fiori apps.

If you enjoy solving problems, working with people and making complex systems easier to use, we’d love to hear from you.

About the Role

Reporting to the Business Systems team, you’ll be responsible for supporting the ongoing development and optimisation of our SAP environment, with a primary focus on the Finance (FI/CO) and Plant Maintenance (PM) modules.

In this role you will:

• Design and deliver engaging SAP training programs for Finance and Maintenance users
• Develop user guides, training materials and process documentation
• Support business users through coaching, troubleshooting and refresher training
• Map and document business processes and maintain standard operating procedures
• Work with stakeholders to gather business requirements and translate them into functional specifications
• Facilitate workshops to support solution design and continuous improvement initiatives
• Collaborate with SAP consultants and technical specialists to implement system enhancements
• Support testing activities, including User Acceptance Testing (UAT)
• Identify opportunities to improve the SAP user experience through SAP Fiori apps and other enhancements
• Build strong relationships across operational, technical and business teams

What you’ll bring

You’re someone who enjoys solving problems, improving processes and helping others get the most from technology, with:

• Experience working with SAP ERP, particularly Finance (FI/CO) and/or Plant Maintenance (PM).
• A passion for improving business processes and delivering practical, user-focused solutions.
• Confidence engaging with stakeholders and translating business needs into system improvements.
• Experience developing training, documentation or user guides that support capability and adoption.
• Strong communication and facilitation skills, with the ability to build relationships across technical and operational teams.
• A proactive mindset that identifies opportunities for continuous improvement and innovation.

Qualifications You will ideally have:

• A tertiary qualification in Information Systems, Business, Finance or a related discipline, or
• At least four years’ experience in a similar SAP support or business systems role.
• SAP certification or equivalent hands-on experience.

Why You’ll Love This Role

• Play a key role in shaping how our people use SAP across the business.
• Enjoy a varied role that combines training, business analysis, process improvement and system enhancements.
• Work closely with Finance, Maintenance and Technology teams on meaningful projects.
• Be part of a collaborative, down-to-earth team that values ideas and continuous improvement.
• Grow your SAP expertise while contributing to future enhancements, including SAP Fiori.

What We Offer

• Annual bonus scheme.
• Flexible work arrangements (up to 2 days working from home each week).
• Optional RDO scheme (one extra day off per month).
• Additional paid leave over Christmas and New Year.
• Novated leasing and salary continuance insurance.
• Regular team events, wellbeing initiatives and a bit of fun along the way.

Our Recruitment Process

Applicants must be able to provide evidence of their right to work in Australia to be considered for this role. By providing your personal and sensitive information you agree to the following collections, uses and disclosures by Bluewaters:

• To provide to our psychometric testing;
• To provide to your referees when obtaining a reference;

Other uses and disclosures are set out in our Candidates Personal Data Collection Notice https://www.bluewatersps.com.au/careers/’ Bluewaters is committed to investing in our people and environment to create a safe and inclusive workplace. We encourage, support and celebrate the diverse voices of our employees to connect us to the community we serve, and encourage applicants from all backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender diverse, neurodiversity, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics to join our team.