Quality and Risk Specialist

About the Role
Bolton Clarke is seeking a Quality and Risk Specialist to support the delivery of safe, high‑quality care across our residential aged care homes.

Reporting to the Quality Compliance Manager, you will play a key role in auditing, investigation, analysis and reporting activities to identify risks and drive continuous improvement. You will partner closely with operational and clinical teams to strengthen compliance with Bolton Clarke’s Quality Management System and relevant Aged Care Quality and Safety Commission (ACQSC) and National Disability Insurance Scheme (NDIS) standards.

This is an impactful opportunity to contribute to clinical governance, influence quality outcomes and support homes in delivering person‑centred, compliant and sustainable care.

Key Responsibilities

• Conduct internal audits and investigations into incidents, complaints and compliance risks

• Identify gaps, analyse findings and provide actionable recommendations to improve quality and safety outcomes

• Partner with operational leaders and home teams to build capability in clinical governance and compliance

• Support the development and implementation of Plans for Continuous Improvement

• Monitor risk indicators and identify emerging risks across services

• Collaborate with internal stakeholders to ensure comprehensive reviews

• Provide support during ACQSC and NDIS audits, including on-site or remote assistance

• Maintain up-to-date knowledge of regulatory requirements, standards and quality frameworks

About You

• Registered Nurse with current AHPRA registration

• Demonstrated experience in clinical governance within aged care or a similar regulated environment

• Strong analytical, problem-solving and investigation skills

• Experience conducting audits, incident reviews or quality assessments

• Highly developed communication, influencing and stakeholder engagement capability

• Ability to translate insights into practical improvement actions

• Sound understanding of Aged Care standards, legislation and compliance frameworks

• Resilient, adaptable and comfortable working across multiple sites and stakeholders

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and always together in all aspects of your work.

Our Benefits
Our culture is collaborative, supportive and performance‑focused. In return, you will receive:

• Competitive salary + NFP salary packaging ($15,900 + $2,650 entertainment)

• Career development within a national not‑for‑profit organisation

• Employee Assistance Program for you and your family

• Additional purchased leave options

• Flight Centre Travel Club and private health insurance discounts

About Bolton Clarke
Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

Apply today!
Our application process takes less than 10 minutes.
Click APPLY NOW, or for a confidential discussion, contact Owen at ********@boltonclarke.com.au.