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Superspine
About the role
About the role
Superspine is a specialist-led physiotherapy practice seeking an experienced Medical Receptionist / Admin Support person to join our professional and supportive team. The role begins at 16 hours per week, with the possibility of progression in 2027.
Key responsibilities
Patient reception - welcoming patients, processing referrals and radiology reports
Billing - HICAPS, Medicare Online, NDIS, TAC, WorkCover
Record keeping - accurate, privacy-compliant documentation
General admin - supporting clinicians with daily operations
Manage phones, patients, referrals and reports
Appointment scheduling, email and document management
About you
High organisational skills – prioritizing tasks and time-management
Strong communication skills - verbal and written
Calm under competing demands
Computer proficiency - appointment scheduling, email and document management
Able to work independently – reception for 2-3 clinicians including classes
Medical reception experience (min 5 years) - preferred
Nookal experience - preferred
Third-party billing experience - preferred
Attention to detail - preferred
Flexibility (coverage for leave) - preferred
About us
Specialist-led Physiotherapy clinic providing evidence-based spinal care and strengthening programs. Admin staff support patient flow, communication and daily clinic operations.
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