Accounts Receivable

About the role

This role is responsible for the day-to-day management of customer accounts, ensuring payments are correctly allocated, outstanding balances are followed up, and account records remain accurate and up to date. You will be joining a small accounts team within a growing Australian business. The role involves a mix of accounts receivable processing, account reconciliation, customer communication and problem solving.

Key responsibilities

• Process and allocate customer payments

• Monitor outstanding accounts and follow up overdue invoices

• Send customer statements and copies of outstanding invoices

• Reconcile customer accounts and investigate payment discrepancies

• Process and apply credits and refunds where required

• Maintain accurate customer account information

• Respond to customer queries regarding invoices, payments and account balances

• Assist with direct debit and instalment payment reconciliation

• Identify overdue or defaulted payment arrangements and escalate where required

• Assist with month-end accounts receivable reconciliation

About you

• Has previous accounts receivable or similar accounts experience

• Has strong attention to detail

• Is confident working with numbers and financial records

• Can manage a high volume of transactions accurately

• Has good written and verbal communication skills

• Is comfortable following up customers regarding outstanding accounts

• Can investigate and resolve account discrepancies

• Is organised and able to manage competing priorities

• Can work independently while also being part of a small team

• Has good Microsoft Excel skills