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First Aid Coach Sydney
About the role
The role
Full time, Tuesday to Saturday, split across our Blacktown and Liverpool campuses. You’ll be the first point of contact for students — the person who makes their experience smooth from enquiry through to graduation.
What you’ll do
• Greet and assist students at reception, in person, by phone and email
• Handle enrolments, student records and database entry [e.g. aXcelerate/VETtrak]
• Support students with course questions, timetables, USI and payment queries
• Assist trainers with classroom setup, resources and attendance
• General admin: filing, ordering supplies, keeping the campus organised
• Escalate student welfare or academic concerns to the right staff member
About you
• Previous admin, reception or customer service experience (education sector a plus)
• Warm, patient manner — you enjoy helping people
• Strong written and verbal English; confident with Microsoft Office
• Organised and able to juggle a busy front desk
• Available Tuesday to Saturday and willing to work across both campuses
• Own transport preferred
• [Second language such as Arabic, Hindi or Punjabi highly regarded]
• Working with Children Check (or willing to obtain)
What we offer
• Stable full-time role + super
• Sunday and Monday off — beat the weekday commute
• Supportive team and genuine training on our systems
• Career development / study opportunities
How to apply
Click Apply and send your resume with a short cover letter telling us why this role suits you. Applicants must have full working rights in Australia.
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