Customer Care Consultant

An exciting opportunity to work with a forward-thinking company with global goals, a successful team & excellent perks in a positive environment.

The Company

An exciting opportunity to work with 1 of Australia’s fastest-growing and most sought-after hair care brands, with a consistent increase in growth and distribution worldwide. A hardworking and successful team and culture, the office environment is casual and comfortable. Bring your fur animal into the office to keep an eye on you as you work, or you can dress in activewear if that’s your choice. For our client, it’s all about productivity, upward trajectory, with the focus on personal and company success.   

The Role

• Process customer orders in a fast-paced environment.
  
• Communicate with customers via email and chat.
  
• Help customers navigate the website and place orders online.
  
• Provide answers to questions about products, pricing and availability.
  
• Help resolve product returns, respond to shipping inquiries and answer order status questions.
  

Requirements