Administration Officer

Job description:

About Us

Ipswich Nurses is a trusted provider of community-based healthcare services, supporting individuals across disability, aged care, and complex clinical needs.

We are committed to delivering high-quality, person-centered care that promotes dignity, independence, and wellbeing. Our team works collaboratively to ensure every client receives compassionate and tailored support.

About the Role

We are seeking a motivated and organised Administration Officer to join our team.

This role provides essential administrative and operational support across recruitment, onboarding, compliance, and day-to-day workforce coordination. You will play a key role in ensuring smooth internal processes while supporting both staff and clients.

Key Responsibilities

Recruitment & Onboarding Support

• Assist with recruitment processes including candidate coordination and screening support
• Manage recruitment inbox and candidate communication
• Support onboarding by sending contracts and collecting required documentation
• Follow up on compliance requirements (NDIS, certifications, etc.)
• Support compliance with Queensland child safety and national safeguarding principles, including adherence to organisational policies and relevant legislation
• Identify, document, and escalate any child safety concerns in line with reporting requirements

Administrative & Operational Support

• Manage shared inboxes, correspondence, and general admin tasks
• Maintain accurate staff and client records (OneDrive, systems)
• Assist with rostering and on-call coordination
• Support client onboarding and documentation processes
• Organise filing systems and upload clinical/care documentation
• Assist with stock ordering and office coordination
• Support team meetings and general operations

About You

• Highly organised with strong attention to detail
• Excellent communication skills (written and verbal)
• Able to manage multiple tasks and prioritise effectively
• Comfortable working both independently and within a team
• Proactive, reliable, and willing to learn

Requirements (Preferred)

• Experience in admin, recruitment, or support roles
• Exposure to NDIS, aged care, or healthcare environment
• Familiarity with systems (e.g., rostering or compliance platforms)

Why Join Us?

• Supportive and collaborative team environment
• Opportunity to grow within the organisation
• Meaningful work making a real difference in the community

Job Types: Full-time, Contract

Contract length: Until 26th March 2027

Application Question(s):

• Are you familiar with compliance requirements such as NDIS documentation, certifications, or onboarding processes?
• Do you have full working rights in Australia?

Education:

• Certificate I – IV (Preferred)

Experience:

• Administrative: 1 year (Required)

Work Location: In person