Head Barista

Summary:

As the Head Barista, you will play a pivotal role in our hospitality and catering establishment, ensuring the delivery of exceptional coffee experiences to our customers. You will lead a team of baristas, oversee daily operations, and maintain the highest standards of quality and service. Your expertise will contribute significantly to our brand’s reputation and customer satisfaction in the competitive Australian market.

Responsibilities:

• Lead and manage the barista team, providing training and support to ensure high performance.
• Oversee daily coffee preparation and service, ensuring consistency and quality in every cup.
• Develop and implement innovative coffee recipes and seasonal menus to enhance customer experience.
• Maintain equipment and ensure cleanliness and organisation of the coffee station.
• Monitor inventory levels and assist in ordering supplies to ensure smooth operations.
• Engage with customers to provide recommendations and gather feedback to improve service.
• Ensure compliance with health and safety regulations and company policies.

Qualifications:

• Proven experience as a barista, with a minimum of 3 years in a similar role.
• Strong knowledge of coffee brewing techniques and equipment.
• Excellent customer service and communication skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Basic knowledge of inventory management and ordering processes.
• Passion for coffee and a commitment to continuous learning and improvement.