Food and Beverage/Gaming Attendants | Shamrock Hotel

Shamrock Hotel is looking for Food & Beverage and Gaming Attendants to join its Mackay team.

We have opportunities across food and beverage service, gaming & TAB. Depending on your experience and the needs of the venue, you may work primarily in one area or across several.

Why You’ll Enjoy Working Here

• Join a well-known Mackay local with loyal regulars and plenty of personality

• Be part of an exciting period, with a brand-new kitchen opening

• Potential to build experience across different areas of the venue

• Pick up flexible shifts with opportunities for additional hours

• Enjoy 40% off food and drinks plus 10% off bottle shop purchases

• Access future opportunities across more than 50 Redcape venues

What You’ll Do

• Deliver relaxed, friendly service to locals and visitors

• Serve food and drinks across the bar and bistro

• Assist customers in the gaming room and TAB

• Follow RSA, gaming and venue-compliance requirements

• Keep service areas clean, stocked and ready

• Support your teammates through busy shifts

What We’re Looking For

• A positive team player with a genuine passion for customer service

• Confidence working with people in a fast-paced environment

• Hospitality experience is helpful, but not essential

• Current QLD RSA and RSG (or willingness to obtain before commencing)

• Availability across weekdays, nights, weekends and public holidays

• Previous gaming and/or Keno experience is highly regarded, but full training will be provided for the right person

About Shamrock Hotel Motel

The Shamrock Hotel is a regional icon in Mackay, serving a hardworking community and matching its energy. It’s a full-service pub in a city that knows how to support a good local, and the team reflects that: capable, genuine and proud of what they do.

If you’re looking for a hospitality career in regional Queensland at a venue with real character and a community that values it, Shamrock offers a rewarding place to work and grow.

About Redcape Hospitality

At Redcape Hospitality, every role matters, whether you're on the floor, behind the bar, in the kitchen or supporting the operation behind the scenes.

We believe great hospitality comes from people who look out for each other, take pride in what they do and work together to create memorable experiences for customers and teammates alike.

Ready to join the Shamrock team? Apply now.