Practice Manager for busy skin cancer clinic

PRACTICE MANAGER

North Queensland Skin Centre | Townsville

An exciting opportunity to lead the day-to-day operations of a busy, established skin cancer clinic.

North Queensland Skin Centre is seeking an experienced, organised and people-focused Practice Manager to join our team.

We are a dedicated skin cancer clinic providing comprehensive skin cancer detection, diagnosis and treatment. We pride ourselves on delivering professional, patient-centred care while maintaining a supportive and efficient workplace for our doctors and team.

We are looking for someone who can take genuine ownership of the daily operations of the practice — keeping the clinic organised, supporting our team and ensuring our patients receive a consistently high standard of service.

About the Role

As Practice Manager, you will oversee the smooth day-to-day running of North Queensland Skin Centre and work closely with our doctors, nursing team, administration staff and senior management.

Your responsibilities will include:

• Leading and supporting the reception and administration team

• Coordinating daily clinic operations and patient flow

• Staff rostering, leave management and coverage

• Recruitment, onboarding and training of new team members

• Supporting staff performance, development and workplace culture

• Maintaining clinic policies, procedures and operational systems

• Supporting accreditation, compliance and quality improvement activities

• Medicare billing and general practice administration

• Monitoring appointment books, recalls, workflows and clinic efficiency

• Managing patient enquiries, feedback and escalations professionally

• Liaising with doctors, nurses, pathology providers and external stakeholders

• Assisting with stock, suppliers and general facility requirements

• Identifying opportunities to improve systems, patient experience and practice efficiency

• Supporting the ongoing growth and development of the clinic

About You

We are looking for someone who is proactive, approachable and highly organised, with the confidence to lead a team while still being willing to jump in and help when needed.

Ideally, you will have:

• Previous experience in practice management, medical administration or a senior healthcare administration role

• Strong leadership and people-management skills

• Excellent organisation and time-management skills

• Experience with Medicare billing and medical practice systems

• A good understanding of privacy, confidentiality and healthcare compliance

• Strong communication and problem-solving skills

• Confidence managing competing priorities in a busy clinical environment

• A practical, hands-on approach to leadership

• A genuine commitment to providing an excellent patient experience

Experience within general practice, dermatology, skin cancer medicine or procedural medicine would be highly regarded.

Why Join NQSC?

This is an opportunity to become an important part of an established local clinic and work alongside a team passionate about the early detection and treatment of skin cancer.

You’ll be joining a professional but down-to-earth environment where good ideas are welcomed, teamwork matters and the Practice Manager has the opportunity to make a genuine impact on how the clinic operates.

North Queensland Skin Centre
Located within Belgian Gardens Health Hub, Townsville

If you are an experienced medical administrator ready to step into management — or an established Practice Manager looking for your next opportunity — we would love to hear from you.

Apply with your resume and a brief cover letter outlining your experience and why you would be a great fit for North Queensland Skin Centre to Ash at ***@agaibey.com.au