Practice Manager

About the role

As the Practice Manager, you will oversee daily operations across multiple locations, ensuring the smooth and efficient running of our clinics. You will be the central point of coordination for clinical and administrative teams, working closely with doctors, nurses, and reception staff to uphold the highest standards of care and service.

Key responsibilities

• Lead, mentor, and support staff across all sites to foster a positive and collaborative team culture

• Ensure an exceptional patient experience from first contact to post-treatment follow-up

• Manage day-to-day clinic operations, rosters, workflows, and compliance with healthcare regulations

• Drive quality improvement initiatives and operational efficiency across all locations

• Liaise with clinical directors and stakeholders to support growth and continuous service development

• Monitor KPIs, manage budgets, and report on operational performance

• Champion a culture of respect, empathy, and clinical excellence

About you

• Proven experience in a Practice Manager or similar leadership role (multi-site management desirable)

• Strong understanding of patient-centric care and healthcare operations

• Exceptional interpersonal and team-building skills

• Demonstrated ability to manage staff performance, recruitment, and training

• Familiarity with Medicare, billing processes, and medical software systems (e.g., Best Practice, & Hot Docs)

• Ability to travel between clinic locations as required

• Excellent organisational and problem-solving skills

About us

At Molechex Skin Cancer & Melanoma Clinics, we are dedicated to the early detection and treatment of skin cancer, delivering expert medical care in a welcoming, compassionate environment. Operating across multiple purpose-built clinics in Coorparoo, Carindale & Annerley, we pride ourselves not only on clinical excellence but on fostering a team culture where staff feel supported, empowered, and valued.

Benefits

• A supportive, values-driven team environment

• The chance to lead a dedicated and compassionate team of professionals

• A role with purpose—help improve the lives of patients every day

• Competitive salary package and opportunities for professional development

• Autonomy, flexibility, and respect in your leadership role

• Free parking across all sites