Customer & Distribution Coordinator

Customer & Distribution Coordinator

Who We Are:

Tribe Breweries, based in Goulburn NSW, is one of Australia’s largest and most advanced independent beverage production facilities. Purpose-built to support the growing beer, RTD, seltzer, and non-alcoholic markets, we partner with leading brands across Australia and internationally to deliver high-quality products at scale.

Our Logistics team is at the heart of our operation, ensuring millions of litres of product reach customers safely, accurately, and on time. As we continue to grow, we’re looking for passionate logistics professionals who thrive on delivering exceptional customer service while keeping complex supply chains moving.

About the Opportunity:

We’re looking for an organised, customer-focused logistics professional to join our team as a Customer & Distribution Coordinator.

This is a fantastic opportunity for someone with experience in logistics, supply chain, customer service or warehouse administration who enjoys working across multiple teams to deliver outstanding customer outcomes.

As the operational second-in-command (2IC) within our Logistics team, you’ll play a critical role in coordinating outbound freight, managing customer orders, liaising with carriers, supporting continuous improvement initiatives and providing leadership support to the Logistics Manager.

Every day brings something different—from working with Australia’s largest retailers and transport providers to improving logistics systems and ensuring customers receive world-class service.

About the Role:

The Customer & Distribution Coordinator is responsible for overseeing customer order fulfilment and outbound distribution while acting as the key communication link between our customers, production teams and freight partners.

You’ll coordinate daily deliveries, manage customer expectations, prepare logistics documentation, monitor key performance metrics and help drive continuous improvement across our warehouse and distribution functions.

This role also acts as the Logistics Manager’s 2IC, providing operational leadership across the logistics function and supporting the wider team to deliver safe, efficient and reliable customer outcomes.

What You Will Get from Us:

• Competitive salary package based on experience
• Stable full-time position with one of Australia’s largest independent beverage manufacturers
• Opportunity to become a key leader within our Logistics team
• Ongoing professional development and cross-functional training
• Exposure to leading FMCG customers, national retailers and major transport providers
• Career progression opportunities within logistics, operations and supply chain leadership
• Supportive leadership team committed to your development
• A collaborative culture built around safety, teamwork and continuous improvement
• Demonstrated experience coordinating freight, transport, or customer deliveries.
• Access to wellbeing initiatives and employee support programs
• ERP system experience (Microsoft Dynamics highly regarded).
• A workplace committed to diversity, equity and inclusion

What We’re Looking For:

• Previous experience in logistics, distribution, customer service or supply chain administration
• Excellent communication skills with a genuine passion for customer service
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in transport management systems (TMS) or similar logistics software.
• High attention to detail and accuracy when managing orders and documentation
• Experience coordinating freight, transport or customer deliveries (highly regarded)
• Strong Microsoft Office skills, particularly Excel and Outlook
• ERP experience (Microsoft Dynamics highly regarded)
• A proactive mindset with a passion for improving processes and solving problems
• Leadership capability with the confidence to support and guide others when required
• Experience within FMCG, food & beverage or manufacturing environments will be highly regarded
• A commitment to safety, quality and continuous improvement
• Full Australian working rights (essential)

At Tribe Breweries, we believe our strength lies in our people. We are committed to building a diverse, welcoming and innovative workplace where everyone feels they belong. We value people who demonstrate Teamwork, Respect, Integrity, Boldness and Excellence in everything they do.

Ready to Brew Your Future?

Tell us about yourself! Don’t just send us your resume—attach a cover letter telling us why you’re passionate about logistics, customer service and supply chain excellence, and why you’d like to become part of the Tribe team.