Senior NDIS Support Coordinator

NDIS Support Coordinator

Full-time

About Carers NT

Carers NT workforce is committed to the outcomes of the Organisation by being engaged, creative, innovative and proactively identifying continuous improvement opportunities. By accepting accountability, acting reliably and responsibly, and demonstrating loyalty, we preserve an environment that supports sincerity, honesty, ethical behaviour resulting in a high level of trust between our community and each other.

The Role

Join our dynamic team in Darwin! As the Senior Coordinator of Supports, you’ll be at the forefront of implementing tailored NDIS plans for our clients. Reporting directly to the Senior Coordinator of Supports, you’ll play a pivotal role in ensuring that all supports are seamlessly integrated into our clients’ lives. Your day-to-day will involve maintaining regular communication with clients, prioritising their needs, and documenting progress. With a focus on efficiency and adherence to organisational policies, you’ll manage your caseload with precision and care, making a tangible difference in the lives of those we serve.

What you’ll be doing

• Collaborate with clients and key stakeholders to develop support plans, focusing on their strengths.

• Foster positive relationships with clients and their families, while upholding professional boundaries.

• Oversee the implementation of NDIS Plans, ensuring service quality and budget adherence, and addressing any arising issues.

• Aid clients in comprehending their NDIS plans.

• Support clients in enhancing their ability to live independently.

• Promote client autonomy by facilitating their choice of service providers.

• Maintain high-quality documentation in client files, meeting quality standards

• Assist clients in overcoming barriers to accessing services within their existing funding.

• Keep the NDIS informed of any changes in circumstances and guide clients through the process of requesting a plan review and exploring new options.

What we are looking for

• Minimum Certificate Ill in Disability, Mental health, or relevant industry experience

• Proven experience working with people with autism, disability and/or mental illness

• Commitment to the human rights of people with disabilities and the principles of participation and inclusion

• Engage in evidence-based practice and prioritise the client’s unique needs to achieve positive outcomes.

• Excel in communication and foster positive relationships with external stakeholders, including with family carers, service providers

• Exhibit excellent verbal and written communication skills.

• Display effective time-management skills to coordinate their weekly schedule and appointments.

To be considered for the role, you will also need to meet the mandatory compliance requirements which includes:

• NDIS Worker Screening Clearance

• Working with Children Clearance (Ochre Card)

• National Police Clearance (dated within 6 months or less)

• Current First Aid & CPR certificate

• NT Drivers License

• Evidence of Australian Work Rights (current visa or Australian Birth Certificate)

Why work with us?

Carers NT values its workforce members. We aim to provide workforce members opportunities for consultation; involvement and development, where there is job satisfaction and people enjoy coming to work. We value our teams, and our employees enjoy a range of benefits including:

Carers NT values its workforce members. We aim to provide workforce members opportunities for consultation; involvement and development, where there is job satisfaction and people enjoy coming to work. We value our teams, and our employees enjoy a range of benefits including:

• Competitive salaries

• Immediate Start

• Salary Packaging up to $15,900 for living expenses and $2,650 for meals and entertainment

• 12% Superannuation

• 5 weeks recreation leave and 17.5% leave loading

• 5 additional days of Carers leave

• 8 weeks Paid maternity leave after 12 months employment

• Access to Employee Assistance Programs

How to apply

Please include a current resume and a one-page cover letter that addresses the skills and experience as part of your application. Successful applicants will be required to clear all relevant pre-employment checks before commencing in the role.

Carers NT value a diverse workforce, which reflects the community in which we operate and encourages people from all backgrounds and abilities to apply.

For further information about the role, please contact hr@carersnt.asn.au