Change Analyst

• Fixed term role, 24-month role as a Change Analyst within UNSW IT
• Starting Salary $132,455 plus generous superannuation and leave loading
• Kensington, Sydney location, 2-3 days in the office, Hybrid working

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community—but more importantly, it’s a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. It’s this approach that makes our work matter—and why we’re recognised as one of the world’s top 20 universities and ranked Australia’s #1 university, as well as a proud member of the prestigious Group of Eight. If you’re looking for a role where you can shape change, thrive in complexity, and see the real impact of your work every day, you’re in the right place.

The Change Analyst conducts analysis and develops recommendations for the effective design and implementation of change management plans to embed strategic and operational change across the UNSW technology delivery portfolio. The primary role of the Change Analyst is to conduct change analysis and help develop and implement effective change plans, as well and build business readiness to maximise adoption to strategic, operational and technology change initiatives.

The Change Analyst also supports the Director Engagement and Change in contributing to new approaches and frameworks for managing people-related changes and the impacts resulting from change programs, projects and other initiatives.

Specific accountabilities for this role include:

• Conduct change analysis and change impact assessments using Change Methodologies (i.e. PROSCI/ADKAR) to inform and support successful change management outcomes.
• Document change impact assessment outcomes to determine the scale of change and associated business readiness to develop a portfolio view of change.
• Conduct stakeholder analysis to identify stakeholder commitment, impact, influence, and engagement to align engagement strategies.
• Provide input and insights into change planning to ensure change management activities align with the needs of the business, identifying risks and mitigation strategies, with recommendations for improvements.
• Consult and collaborate with all operational business groups to understand current and future state, and to ensure business requirements are translated into documentation.
• Prepare status reports of change activities against critical path timelines for key governance bodies.
• Develop key messages for communication planning, and liaising with project team and communication teams to ensure a coordinated communication approach across the UNSW IT.
• Review and analyse change management tools and activities (including leadership alignment, stakeholder engagement, and cultural assessment), and ensure they are relevant and up to date.
• Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
• Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility.

Who you are:

• Qualifications in change management and/or relevant experience gained in organisational change management gained through any other combination of education, training and/or experience.
• Experience or knowledge of change management program delivery within the higher education sector.
• Relevant experience in planning, developing and implementing change communications for all level of stakeholders.
• Strong analytical and decision-making skills., and Advanced skills in the use of standard office toolsets including word processors, video, spreadsheets, drawing/diagramming tools (such as Excel, PowerPoint, Word and Viso).
• Strong interpersonal skills, with the ability to clearly convey information and ideas through a variety of channels (oral, written, social media) to individuals or groups in an engaging manner.
• Sound stakeholder management skills with the ability to build and maintain effective internal and external working relationships, influence others and liaise effectively with a range of stakeholders to ensure successful outcomes.
• Proven organizational skills and the ability to operate autonomously while demonstrating strong initiative and a proactive approach to deal with multiple tasks, establish priorities and meet deadlines.
• Demonstrated success working effectively and collaboratively in a team environment.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: please apply through the portal, we would like you to submit a full application including resume and addressing the who you are section.

Applications close: Sunday 16th of August 2026 at 11.30pm.

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Get in Touch:

Jen MacLachlan

************@unsw.edu.au

Talent Acquisition Partner – UNSW IT

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.