Accounts Receivable Administrator

About Us

Proquip Rental & Sales is a privately operated, family-owned business specialising in the dry-hire of earthmoving equipment, with 6 branches across VIC, NSW and WA. From humble beginnings in Melbourne’s outer western suburbs, we are now a multi-branch national business trusted by some of Australia’s most recognisable organisations.

We are a customer-focused business that prides itself on fast, reliable and quality service. This ethos has underpinned the growth of our business, and sees our equipment working on some of Australia’s most iconic and critical infrastructure projects.

 About the Role

As an Accounts Receivable Administrator, you play a key role in ensuring customer invoicing is delivered in a timely and accurate manner, payments allocated correctly and customer queries resolved quickly.

Reporting to the Finance Manager, this role is a first point of contact for internal & external stakeholders – a trusted adviser for internal sales staff and customers alike.

This is a critical role that plays a significant part in managing Proquip’s credit risk and cash flow due to its involvement in the credit application & review process, as well as regular, proactive debtor follow up.

This role will combine strong attention to detail with proactive customer service, ensuring you play a key part in delivering a seamless hire experience whilst maintaining the integrity of our invoicing process.

 Your Responsibilities

In this role, your responsibilities will include:

• Handle inbound Accounts Receivable phone calls from customers, primarily to resolve invoice and payment related queries

• Oversee the Accounts Receivable inbox, responding to customer queries and requests in a timely manner

• Maintain accurate customer information and documentation in the rental management system

• Generate and process customer invoices for both daily cash hires and credit account customers

• Proactively monitor debtor balances, following up customers in a consistent and professional manner

• Allocate incoming customer payments

• Support internal stakeholders and branches on invoicing-related matters

• Support the review, validation and approval of customer credit requests

About You

This role will suit you if you have:

• Previous experience in Accounts Receivable and/or Credit Control

• Confidence following up outstanding accounts and payments

• Strong organisational and time-management skills

• Excellent communication skills, both written and verbal

• A willingness to work as part of a team, not just within Finance but also across the wider business

• Intermediate to advanced skills in Microsoft Office (primarily Excel)

• Experience using MYOB (bonus, but not essential)

• Experience in the hire / construction industry (bonus, but not essential)

Why Join Proquip

• Joining a well-established, growing equipment hire company

• Competitive salary based on experience

• Purpose-built facility located conveniently in Ravenhall, with close access to the M8, M80 and M1

• High-impact role that can make a real difference to Proquip’s success