Administration Officer

Administration Officer

Why Join RMH?

• Full time ongoing | City Campus | 80 hours per fortnight
• Additional leave | Monthly ADO | Generous salary packaging
• Make a genuine difference in the lives of public mental health consumers and their family members

About the role

Join the Royal Melbourne Hospital Mental Health Services (RMH MHS) and provide high-quality administrative support across the Inner West Area Mental Health Service.

You will work alongside multidisciplinary teams to support the day-to-day delivery of our specialist mental health services, providing administrative, reception, customer service and data support. The role offers the opportunity to work within a collaborative environment, build your skills and contribute to a service focused on person-centred, recovery-oriented care.

Key Accountabilities

• Provide high-quality administrative support across Mental Health Services.
• Provide professional customer service and front-of-house reception support.
• Complete accurate and timely data entry, records and administrative processes.
• Operate and maintain computerised health information systems.
• Support clinicians and teams with day-to-day administrative requirements.
• Provide administrative support to meet relevant statutory and government reporting obligations.
• Work collaboratively with consumers, families, carers, clinicians and other stakeholders.

About You

• Commitment to providing a positive experience for consumers, families and carers.
• Experience working collaboratively as part of a multidisciplinary team.
• Ability to work confidently both independently and collaboratively.
• Strong verbal and written communication skills, with the ability to liaise effectively with a range of stakeholders.
• Excellent attention to detail and a commitment to accuracy.
• A practical, solution-focused approach with a willingness to take initiative.
• Well-organised and able to manage competing priorities in a busy environment.

Benefits of Working at RMH

• Meaningful WorkMake a real difference in the lives of patients, families and our community.
• Career GrowthAccess learning, development, and diverse career opportunities.
• Supportive Culture & BelongingJoin in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• InnovationHelp shape the future of healthcare through research, technology and new models of care.
• World-Class ExcellenceWork alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefitsSalary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

• Work in the Parkville PrecinctWork in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Position Description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.