Administration Officer - Hospital in The Home

A permanent part-time opportunity to become part of a multidisciplinary team delivering high-quality mental health care to people in the community.

About the role

As an Administration Officer within the Hospital in the Home (HITH) team, you will play a vital role in supporting the delivery of safe, effective and patient-centred mental health services across Metro North Health. Working as part of a multidisciplinary team, you will provide high-quality administrative and secretarial support to clinicians and the Nurse Unit Manager, helping to ensure the smooth day-to-day operation of the service. You will be responsible for a broad range of administrative functions including reception and enquiry management, correspondence, meeting coordination, data entry, record management, recruitment administration and onboarding support.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide reception duties including telephone enquiries, face-to-face enquiries, and redirection where appropriate, and taking accurate messages for staff.
• Effectively and appropriately use and maintain an up to date working knowledge of all information systems relevant to the position, including: QHEPS, S/4HANA, HBCIS, ieMR, ESM, RiskMan, Winc, and Microsoft Office applications.
• Support the Home Team with correspondence management, providing specific and general administrative support within the expected range of responsibility and competence for the position.
• Use highly effective communication and interpersonal skills to build and maintain working relationships with team members, service partners and internal and external stakeholders at all levels to ensure a cohesive and supportive work environment and culture.
• Liaise with Senior Administration Office Metro North Mental Health RBWH in regard to all issues impacting on work area.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED