Retail manager

About the role

The Retail Manager will be responsible for managing the overall operations of the restaurant, including staff supervision, customer service, stock control, operational performance, compliance and the implementation of business policies and procedures. The successful candidate will work closely with the business owner and management team to ensure the restaurant operates efficiently, achieves its operational and financial objectives, and maintains required standards of customer service, food quality, safety and presentation.

Key responsibilities

• Manage the day-to-day operations of the restaurant, including service standards, stock levels and overall operational performance
• Monitor sales, financial transactions, inventory and operating costs, and manage budgeting and stock purchasing requirements
• Manage the recruitment, rostering, training, supervision and performance of restaurant staff
• Ensure the restaurant operates in accordance with applicable workplace health and safety, food safety and other regulatory requirements

About you

• Relevant qualifications in retail management, business, hospitality management or a related field
• At least one year of relevant experience in a retail, restaurant or quick-service restaurant management position
• Strong leadership and team management skills
• Strong customer service and problem-solving skills
• Good organisational and time-management skills
• An understanding of workplace health and safety and food safety requirements
• The ability to work effectively in a busy and fast-paced environment

About us

Petrovic Business Group operates the McDonald's Family Restaurant located in Bass, Victoria. The restaurant provides fast, efficient and high-quality food and customer service to the local community and travellers throughout the region.