Broker Assistant and Customer Service Officer - Insurance Broker

Goulburn Insurance Brokers - Established 1988.  Truth Conquers.

The position created is full time (38 hours per week) and initially will involve reception, general office duties, sales of CTP (Green Slip) Insurance and primarily assisting Brokers with their day to day duties. Allowances regarding the above will be made for applicants with office experience and Insurance or Insurance Broking experience.

The successful applicant will have the opportunity to pursue a career in General Insurance Broking. The position offers a career that is stimulating, challenging and personally fulfilling.

NOTE: Applicants with Insurance experience and or qualifications are most welcome to submit their details and will be assessed accordingly, providing the opportunity to broaden this job description.

Conditions of employment will be in accordance with the Banking, Finance and Insurance Award.

The successful applicant will need to be service oriented and demonstrate a willingness to provide outstanding care and assistance to our clients at all times.

Applicants should be prepared to learn, have a thirst for knowledge, reliable, accept responsibility and possess a proven work ethic. 

Applications (cover letter and resume) must be received no later than Monday, 31st August, 2026 and include the names of two referees who may be contacted to support the application.

Goulburn Insurance Brokers are holders of Australian Financial Services Licence number 241143 and are members of the Steadfast Insurance Group.