Administrative Assistant

About us

At Etan Health Care, we are passionate about empowering people living with disability to live meaningful, independent, and fulfilling lives. We provide high-quality, person-centred supports that promote choice, dignity, inclusion, and community participation.

About the Role

The Administrative Assistant plays a key role in supporting the day-to-day operations of Etan Health Care by providing efficient administrative, customer service, and operational support. This role ensures the smooth running of the office while assisting management, service coordinators, support staff, clients, and external stakeholders. The position requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced NDIS environment.

Key Requirements:

· Provide administrative support to the management team and operational staff.

· Manage incoming phone calls, emails, and general enquiries professionally.

· Maintain accurate electronic and physical filing systems.

· Prepare correspondence, reports, letters, forms, and other documentation.

· Schedule meetings and appointments.

· Order and maintain office supplies and equipment.

· Assist with reception duties and welcome visitors to the office.

· Support the maintenance of client files, ensuring information is current and compliant.

· Assist Service Coordinators and management with daily administrative tasks.

· Coordinate vehicle bookings, office maintenance, and equipment servicing.

· Support internal audits and quality assurance processes.

· Assist with document control and compliance requirements.

· Build positive relationships with clients, staff, and external stakeholders.

· Maintain a clean, organised, and professional office environment.

· Perform other administrative duties as directed by management.

Why should you join us? 

At Etan Health Care, you’ll join a close-knit, family-friendly organisation that genuinely values and supports your work-life balance. Here, you’ll have the opportunity to deliver person-centred supports and see the real progress your work makes in the lives of our participants.

We also offer Flexi Fridays, meaning our team can work remotely for personal balance, reflecting our commitment to a healthy, supportive workplace culture.