Patient Services Administration Officer - Casual Pool

• Flinders and Upper North Local Health Network – Whyalla
• ASO2 | Casual
• Salary: $30.01 - $32.28 per hour | 25% Casual Loading | Casual Contract (up to 23 March 2027)

Join us as a Patient Services Administration Officer and play a key role in supporting hospital operations and patient care!

Discover the Flinders and Upper North - Where Lifestyle Meets Opportunity

Imagine living where your commute is short, your weekends are long, and your backyard is filled with breathtaking landscapes. The Flinders and Upper North region offers a lifestyle that blends career growth with endless adventure.

Here, you’ll have more time for what matters most - whether that’s exploring the rugged beauty of the Flinders Ranges, enjoying time on the water, connecting with friends, or simply embracing the serenity of regional living. With access to quality public and private schools, plus tertiary education options, this is an ideal place to raise a family and build a future.

Your Career with FUNLHN

When you join us, you’re not just taking a job - you’re becoming part of a supportive, welcoming team dedicated to improving the health and wellbeing of our communities. We offer flexible working arrangements to suit your lifestyle, professional development opportunities to help you grow, and a workplace where every role matters. Whatever your position, you’ll play a vital role in ensuring the smooth operation of our health network and making a real difference in the lives of those we serve.

Make the move. Discover a region where life is simpler, opportunities are greater, and community matters. Come and Discover FUNLHN!

Our Benefits:

• Be Part of a Supportive Team: Work in an inclusive environment where everyone is valued, respected, and empowered to make a difference in the health of our community.
• Balance Work and Life: Flexible working arrangements help you maintain a healthy balance between rewarding work and personal commitments.
• Prioritise Your Wellbeing: Enjoy Fitness Passport discounts for you and your family, annual voluntary flu vaccinations, and access to confidential counselling through our Employee Assistance Program.

Site and Service:

Whyalla Hospital and Health Services

Whyalla Hospital and Health Services is one of the largest regional hospitals in South Australia, offering 75 beds, including flex beds and a dedicated High Dependency Unit. We provide a comprehensive range of services, including emergency care, medical and surgical services, maternity, rehabilitation, mental health, and outpatient clinics. Our Cancer Resource Centre is among the largest in regional SA, featuring six chemotherapy chairs, outpatient care, and counselling services - helping patients receive vital treatment close to home. We are also proud to be one of only three regional stroke services in South Australia, delivering specialised stroke treatment 24/7 in partnership with metropolitan stroke units. At Whyalla Hospital, we work closely with community health services and Aboriginal health providers to ensure inclusive, high-quality care for every member of our community. Find out more about the Services at Whyalla Hospital and Health Service | SA Health

Living and Working in the Flinders and Upper North Region - Whyalla

About the Role:

As a Patient Services Administration Officer, you will provide an efficient, effective and high-quality administrative service within the Patient Services Department, supporting Visiting Specialists and the wider hospital. You will contribute to the delivery of an effective medical records service while also assisting with switchboard operations.

In this role, you will support internal and external communications across the hospital, including the use of paging and public address systems, monitoring alarms and emergency procedures, and managing the registration of inpatients, outpatients and day patients, including both elective and emergency admissions.

About You:

• Demonstrated experience in the provision of a clerical/administrative support service, including the maintenance of records and systems.
• Demonstrated experience in office procedures and office equipment (i.e. photocopier, printers, facsimile, etc).
• Demonstrated experience in the use of computer-based resources (i.e. Microsoft Office, email, Excel, data entry).

Immunisation Risk for this position is - Category B (indirect contact with blood or body substances)

Applicant Information:

• Please refer to the role description below for more detailed information on the position, responsibilities, and qualifications.
• SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
• We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Want To Know More? Contact:

Wendy Renton - Manager Patient Services Department, 8648 8356, wendy.renton@sa.gov.au

Job Ref: 933167

Application Closing Date: Tuesday 23rd March 2027 - 11:55PM

Refer to the SA Health Career Website How to Apply for further information.

933167 ASO2 Role Description

JCS+Administration+Officer+Admissions+final.pdf

Australian applicant guidelines

International applicant guidelines