Retail Store Manager

About Us

CC MART is a growing grocery retailer located in Rosebery, NSW, providing a wide range of groceries, fresh produce, beverages, household goods and Asian food products to the local community.

We are seeking an experienced and motivated Retail Manager to manage the day-to-day operations of our store. This is a full-time permanent position suited to an experienced retail professional with strong business, operational and people management skills.

Key Responsibilities

• Plan, organise and oversee the day-to-day operations of the retail store;

• Determine product mix, stock levels and service standards based on customer demand and sales performance;

• Manage inventory, stock replenishment and stock control to maintain appropriate stock levels and minimise wastage and losses;

• Develop and implement purchasing procedures and liaise with suppliers regarding product range, pricing, quality and delivery arrangements;

• Review product costs, sales performance and market conditions to assist in determining competitive pricing strategies;

• Plan and implement in-store promotions and other sales and marketing initiatives;

• Monitor sales performance, operating expenses and financial transactions and maintain appropriate business records;

• Assist with the preparation and monitoring of store budgets, sales targets and operational costs;

• Recruit, train, roster, supervise and evaluate retail staff;

• Establish and maintain standards for customer service, merchandising, store presentation and daily retail operations;

• Handle customer enquiries and resolve complaints to maintain a high level of customer satisfaction;

• Coordinate and oversee the operations of additional retail locations operated by the business, where required, to ensure consistent operational, service and performance standards across stores;

• Ensure compliance with workplace health and safety requirements and other applicable retail and food handling standards.

Skills and Experience

To be successful in this role, you will ideally have:

• A Diploma or higher qualification in Business, Management, Retail Management or a related field;

• At least 3 years of relevant experience in retail management or store management;

• Demonstrated experience in managing day-to-day retail operations;

• Experience in inventory management, purchasing, supplier coordination and stock control;

• Experience in supervising, training and rostering retail staff;

• Good understanding of sales performance, pricing, budgeting and cost control;

• Strong leadership, organisational and problem-solving skills;

• Strong communication and customer service skills; and

• Ability to work effectively in a fast-paced retail environment
  

If you are interested in joining CC MART and believe you have the skills and experience required for this position, please submit your resume to:

Contact: Jiajia Zhu
Email: ************@gmail.com