Wellbeing Support Workers (Identified Positions)

Wellbeing Support Workers (Identified Positions)
Transition Program | Shanty Creek | Mareeba Region
2 Positions Available
This is an Identified Position. Applicants must identify as Aboriginal and/or Torres Strait Islander.

Support People to Build Healthy Futures

At Lives Lived Well, we walk alongside people on their journey of recovery, social and emotional wellbeing. Through our residential Alcohol and Other Drug (AOD) services across Queensland, New South Wales and South Australia, we support thousands of people each year to navigate AOD-related challenges and move forward in life.

Located approximately 60km from Cairns, the Shanty Creek Transition Program supports Aboriginal and Torres Strait Islander people as they move from residential treatment into community living. We walk alongside participants as they continue their recovery journey, strengthen support networks and work towards achieving their personal goals.

This role provides an opportunity to support people beyond treatment, helping them strengthen connections to family, culture and community while building confidence and independence.

At Shanty Creek, we recognise the strength, resilience and cultural knowledge that Aboriginal and Torres Strait Islander peoples bring. We provide a culturally safe environment where people can connect and reconnect with themselves, their culture, community and future aspirations while working towards recovery and wellbeing.

Your Opportunity

As a Wellbeing Support Worker, you will provide day-to-day support to participants, helping them build confidence, maintain wellbeing, strengthen support networks, and continue progressing towards their recovery goals.

Working closely with participants and the wider team, you'll walk alongside people as they strengthen their wellbeing, build confidence, strengthen community connections and work towards recovery goals, while supporting a culturally safe environment that promotes respect, connection and hope.

While this is an Identified Position, the successful applicant will contribute to the wellbeing of all participants accessing the Shanty Creek Transition Program. The cultural knowledge, lived experience and perspectives Aboriginal and Torres Strait Islander staff bring are highly valued and help create a culturally safe, inclusive and welcoming environment for everyone.

In this role, you will:

• Build positive, respectful and culturally safe relationships with participants.
• Provide practical and emotional support in line with individual goals and recovery plans.
• Encourage participant engagement in activities, appointments and community connections.
• Support participant wellbeing through a strengths-based approach.
• Work collaboratively with internal and external stakeholders to achieve positive outcomes.
• Maintain accurate client records, case notes and handover information.
• Maintain professional boundaries and confidentiality.
• Contribute to a safe, supportive and recovery-focused environment.

"In this environment, being compassionate and non-judgemental are non-negotiables. We need someone who cares."

Lives Lived Well Employee

This position is an Identified Position and Lives Lived Well considers being an Aboriginal and/or Torres Strait Islander person to be a genuine occupational requirement under Section 25 of the Anti-Discrimination Act 1991 (Qld).

What We're Looking For

You don't need to hold a formal qualification for this role, but you do need to be motivated, committed and have a genuine interest in supporting Aboriginal and Torres Strait Islander people within the Alcohol and Other Drugs sector.

Your skills and strengths:

• A compassionate, non-judgemental and culturally respectful approach.
• Strong communication and relationship-building skills.
• Emotional maturity and resilience.
• The ability to maintain professional boundaries and client confidentiality.
• A commitment to working within a strengths-based framework.
• Strong organisational and administration skills, including client documentation.
• Confidence working independently and as part of a team.
• A commitment to self-care and personal wellbeing.
• A willingness to learn, grow and contribute to the continuous improvement of our service.

You will need to hold a current Australian Driver Licence and either hold, be working towards, or be willing to obtain a Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or a related field. Relevant experience in a similar role within the Alcohol and Other Drugs or Community Services sector will also be highly regarded.

You will also need to be willing to obtain a First Aid and CPR Certificate.

About You

You understand the importance of connection, respect and community. You recognise that recovery looks different for everyone, and you believe people deserve to be treated with dignity and compassion. You are passionate about walking alongside Aboriginal and Torres Strait Islander people as they strengthen their wellbeing, achieve their goals and create positive futures for themselves, their families and their communities.

Our Values

Most importantly, you will have passion, commitment and a great attitude with a genuine alignment to the Lives Lived Well values:

• We are humble, human and full of hope
• We show up and share
• We ask: Why not? And what's next?
• We leave a positive wake

Benefits of Working with Us

The team at Shanty Creek are warm, welcoming, and love working together. We have a democratic approach to problem-solving and are supported by a leader who collaborates with us to make positive changes and improvements.

Lives Lived Well offers a huge range of benefits, including:

• Employee wellbeing and support programs.
• Ongoing learning and development opportunities.
• A supportive and values-driven workplace culture.
• Meaningful work that contributes to healthier individuals, families and communities.
• Regular one-to-one and team meetings to promote inclusion and support within the team.
• Discounts and special offers through our Rewards Gateway program.
• Employee Assistance Program (EAP) support for you and your family.

Our Commitment to Community

At Lives Lived Well, we value cultural knowledge, lived and living experience and community connection. We recognise that people bring a range of strengths, experiences and perspectives, and we encourage Aboriginal and Torres Strait Islander people to apply. Your story, knowledge and connection to community are valued here.

Join Our Team

If you're passionate about supporting Aboriginal and Torres Strait Islander people, walking alongside people on their healing journey and helping them build strong, healthy futures, we'd love to hear from you.

Join us at Shanty Creek and walk alongside people as they heal, grow, connect and thrive.