Administration Support Officer

Uplyft are looking for a highly organised and customer-focused administrator who is passionate about supporting families and making a positive difference in the community.

About Uplyft

Uplyft (formerly Wanslea) is a leading provider of services for children, young people, and families across Western Australia. Founded in 1943, we have now expanded to offer a wide range of programs and services that support children, young people and families at every stage of life.

Why join Uplyft?

At Uplyft, your work makes a real difference. You won’t just have a job — you will support children, young people, and families, helping to build safer, stronger, and more resilient communities.

We value people who bring their whole selves to work. Our team reflects our commitment to diversity, inclusion, and collaboration, where differences are celebrated and every voice matters.

Joining Uplyft means being part of a professional, purpose-driven organisation where your skills, ideas, and compassion help transform lives every day.

• 12 month part time position (Tues – Thurs)
• Based at our Bentley Office with free parking on site
• Salary starting from $76,210.61 per annum (pro rara) plus superannuation
• Opportunity to salary package
• Ongoing professional development opportunities
• Additional paid break between Christmas and New Year
• Unique opportunity to work in an organisation passionate about diversity and inclusion
• Amazing people and rewarding team culture with highly capable and welcoming colleagues

About the role

As our Administration Support Officer, you will play a vital role in supporting the day-to-day delivery of Grandcare services for grandparent carers and their families. Working in a fast-paced and purpose-driven environment, you will provide efficient, confidential and customer-focused administrative support, maintain key databases, coordinate Grandcarers Support Scheme applications, manage enquiries and stakeholder communications, and ensure accurate records and processes are maintained.

About You

You are a highly organised and proactive administrator who enjoys supporting people and making a positive difference in your community. To be successful in this role, you will bring:

• Certificate IV in Business Administration (or similar) and/or substantial relevant administration experience.
• Demonstrated experience providing exceptional customer service and managing a range of enquiries professionally and empathetically.
• Strong administrative and office coordination skills, with excellent attention to detail and accuracy.
• Well-developed computer skills, including experience using databases and Microsoft Office applications.
• Proven ability to manage competing priorities, work independently, and meet deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills, with the ability to build positive relationships with diverse stakeholders.
• A flexible, adaptable and solutions-focused approach, with the initiative to respond effectively to changing needs.

Uplyft reserves the right to close applications at any time, therefore we encourage you to submit your application as soon as possible.

Uplyft encourages applicants from all backgrounds and does not discriminate in regards to race, colour, gender, sexual orientation, age, ability, marital status, family or carer responsibilities, pregnancy, religion, political opinion, national extraction or social origin.

Uplyft is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.