Administration Officer Level 3 - Booking Office

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $73,915.12 - $76,218.80 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ681906
Applications Close: Sunday 30 August 2026

Administration Officer Level 3, Booking Office, Sydney/Sydney Eye Hospital

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

The Role

The Administration Officer Level 3 within the Booking Office plays a vital role in delivering efficient, patient-centred administrative and booking services for Sydney/Sydney Eye Hospital. The role is responsible for managing patient bookings and waiting lists, responding to enquiries, maintaining accurate and confidential patient records, and liaising with multidisciplinary clinical teams to support seamless patient access and service delivery. The position actively contributes to quality improvement, workplace health and safety initiatives, and upholds the organisation's CORE values through professional, respectful interactions while maintaining a commitment to continuous learning and high-quality customer service.

Where You'll be Working

Sydney Hospital and Sydney Eye Hospital is steeped in history, with a legacy of nursing and medical firsts to its credit and has paved the way in many clinical areas - both nationally and internationally.

Sydney Hospital is Australia's first hospital and dates from the arrival of the First Fleet in 1788.

Today, Sydney Hospital and Sydney Eye Hospitals’ state of the art facilities and professional staff provide a unique blend of general and specialist medical services for the public and community, including a 24 hour emergency services, general medicine including close observation unit, perioperative services, specialist hand and eye surgery.

The Hospital is in the heart of the Central Business District in Sydney:

• Directly across the road from Martin Place and St James Station
• Walking distance to various Bus stops
• The light rail is a walking distance on George St and the metro station
• Walking distance Ferry Terminal at Circular Quay
• For Staff who drive to work, subsidised parking is available on site

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.