Warehouse & Service Assistant

About the role

This is a varied role for someone who is willing to contribute to our operations, customer focused, takes pride in getting things right, and enjoys being part of a small, supportive team. You will work across both the warehouse floor and customer-facing support.

Key responsibilities

• Receive, check, document and store incoming items to appropriate sections

• Support inventory management

• Pick, pack, and prepare items for dispatch

• Perform basic testing, recording and packing of equipment under technician supervision, ensuring they meet specified requirements

• Keep the warehouse clean, organized, and safe

• Maintain accurate documentation for orders and tasks assigned

• Assist customers in person, over the phone, or via email with orders, queries, and general support

• Assist with organising local and international deliveries of customer orders and machines for servicing

• Support the wider team with general duties as required

About you

• Previous experience in a warehouse, logistics, or customer service role

• Physically fit and experienced with safe manual handling

• Friendly, clear communicator with a customer-first attitude

• Reliable, punctual, and able to work well both independently and in a team

• Basic testing, servicing, troubleshooting, repairing appliances or willing to learn

• Forklift licence a plus, but not required

• Basic computer skills for order processing and stock systems

Benefits

• Full-time, stable hours, flexible if doing related study in electronics

• Supportive team environment

• On-the-job training and development with leading brand and product