Warehouse and Service Assistant

Soniclean, Dudley Park, Full-Time
Are you hands-on, reliable, and happy switching between the warehouse floor and helping customers? We're looking for a Warehouse & Service Assistant to join our team.
This is a varied role for someone who is willing to contribute to our operations, customer focused, takes pride in getting things right, and enjoys being part of a small, supportive team.
What You'll Do:
Receive, check, document and store incoming items to appropriate sections. Support inventory management. Pick, pack, and *prepare items for dispatch. With in-house training, *basic testing, recording and packing of equipment under technician supervision, ensuring they meet specified requirements. Keep the warehouse clean, organized, and safe. Maintaining accurate documentation for orders and tasks assigned. Assist customers in person, over the phone, or via email with orders, queries, and general support. Assist with organising local and international deliveries of customer orders and machines for servicing. Support the wider team with general duties as required.
What We're Looking For:
Previous experience in a warehouse, logistics, or customer service role. Physically fit and experienced with safe manual handling. Friendly, clear communicator with a customer-first attitude. Reliable, punctual, and able to work well both independently and in a team. Basic testing, servicing, troubleshooting, repairing appliances or willing to learn. Forklift licence a plus, but not required. Basic computer skills for order processing and stock systems.

What We Offer
Full-time, stable hours, flexible if undertaking related study in electronics. Supportive team environment. Light industrial space and modern office covering approximately 400 square metres. On-the-job training and development with leading brand and product.