Internal Sales Support NSW

FireSense is a specialist supplier of Fire Alarm Systems & Fire Rated Cable to Installers, Wholesalers & Service companies. Our mission is to keep society safe through quality fire solutions. We are 100% Australian owned & operated priding ourselves on Quality, Expertise & the highest levels Service.

We partner to deliver excellence, when & where it counts. 

Making Complex Easier.

Our continued growth has created an exciting opportunity for a Internal Sales support professional who will help to increase sales and assist with the growth of our business. We are looking for an outstanding individual that meets and exceeds our expectations. Previous experience in the electrical industry is not essential as full training on our product range and CRM will be provided.

A passion for providing our customers with the best service is paramount. 

A generous salary package including superannuation will be offered based on experience and credentials. 

A generous salary package including superannuation will be offered to the right candidate along with a modern office environment with on site parking. We are located only 500m from Norwest Metro Station for those requiring public transport .

Main duties/responsibilities:         

• Receive and process all inbound sales enquiries.

• Proactively assess the customers’ product needs

• Generate sales quotes promptly and accurately.

• Timely management and follow up of customer enquiries and outstanding quotes.

• Manage client relationships by providing responsive customer service and support.

• Enter and maintain sales and customer information in the company job system.

• Quoting and sales support to sales representatives as and when required.

Skills & Experience:

• An excellent telephone manner, good relationship skills and a professional demeanour.

• A keen eye for detail.

• Show initiative and forward thinking.

• Sound computer skills essential.