Receptionist & Administrative Assistant

Living Choice Woodcroft
Part-Time Position | 9:30am - 2:30pm Mon-Fri

Are you an organised and friendly administrator who enjoys helping people and being part of a close-knit community? Living Choice Woodcroft is seeking a Reception & Administration Assistant to support the day-to-day operations of our village and deliver exceptional service to residents, visitors and staff.

This diverse role combines reception, administration and emergency response responsibilities, making it an ideal opportunity for someone who enjoys variety and takes pride in providing outstanding customer service.

About the Role

As the Reception & Administration Assistant, you will be the first point of contact for residents, visitors and contractors while providing administrative support to the Village Manager and team.

Key responsibilities include:

Reception & Administration

• Provide a warm, professional and welcoming front-of-house experience

• Answer telephone and email enquiries and assist residents, visitors and contractors

• Support management with general administration duties

• Maintain resident records, contact databases and filing systems

• Prepare and distribute resident communications, newsletters and event calendars

• Manage incoming and outgoing mail

• Assist with document preparation, scanning and photocopying

• Monitor office and stationery supplies

Emergency Response

• Assist with emergency procedures and incident management

• Participate in emergency response training and drills

About You

To be successful in this role, you will have:

• Previous experience in a reception, administration or customer service role

• Strong communication and interpersonal skills

• Excellent organisational skills and attention to detail

• Intermediate Microsoft Office skills, including Word, Excel and Outlook

• The ability to work independently and manage competing priorities

• A calm, professional and compassionate approach

• A genuine commitment to providing exceptional service to older Australians

• High levels of discretion, professionalism and confidentiality

Qualifications & Requirements

• Current Provide First Aid Certificate, or willingness to obtain

• Competency in the use of a defibrillator, or willingness to obtain

• Current National Police Check, or willingness to obtain

• Ability to complete mandatory aged care and compliance training requirements

Why Join Living Choice Woodcroft?

• Work-life balance, working 5 hour days 5 days a week

• Be part of a welcoming and supportive village community

• Enjoy a varied and rewarding role where no two days are the same

• Opportunity to make a genuine difference in residents' daily lives

• Ongoing training and development opportunities

• Join one of Australia's leading retirement living communities

About Living Choice

Living Choice is one of Australia's leading owner, operators and developers of premium retirement communities. For over 30 years, we have been creating vibrant communities that provide residents with an exceptional lifestyle, quality services and peace of mind.

At Living Choice Woodcroft, you'll be joining a dedicated team committed to enriching the lives of our residents through outstanding service and genuine care.

If you're looking for a rewarding role where your administration skills and people-first approach can make a real difference, we'd love to hear from you. Apply today.