Graduate Administrative Officer- Admissions

About the role

This role combines elements of student admissions and Higher Education administration. You'll work closely with both the Administrative and Higher Education teams, processing the full cycle of student admissions and enrolment — from application through to graduation.

Key responsibilities

• Create Letters of Offer and student CoEs, including all necessary document and visa reviews

• Ensure student details, student status and course details are accurately reflected on PRISMS, the SMS (Meshed) and the LMS (Moodle)

• Update student refund information on PRISMS and Meshed monthly

• Liaise with the academic team to manage the enrolment process for new and continuing Higher Education students

• Ensure accurate and timely data entry into college systems

• Prepare and manage exams (Mid Term, Final Exam and Supplementary Exam) in a timely manner

• Prepare comprehensive enrolment and retention reports

• Process COE variations via PRISMS (e.g. course change, deferral, suspension, withdrawal, non-commencement, non-payment, unsatisfactory course progress, COE extension), ensuring required documents are uploaded to Meshed and records are accurately updated across Meshed, Moodle and internal registers

• Verify authenticity of documents including IELTS, NOOSR assessments, VEVO checks and passport/visa copies, liaising with external bodies and internal compliance officers as needed

• Act as a key point of contact for prospective students and education agents, providing accurate and timely information on courses, entry requirements and application status

About you

• Proficiency in Microsoft Excel or Power BI, with the ability to analyse data and generate enrolment/retention reports

• Willing to learn a new student management systems (such as Meshed)

• Excellent written, verbal and interpersonal communication skills, with the ability to work collaboratively across academic and professional teams

• Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines independently

• Strong analytical and problem-solving skills, including troubleshooting enrolment and system access issues

• A tertiary qualification

• Experience with databases preferred

About us

Lyons College is a TEQSA-registered higher education and VET provider based in the heart of Melbourne's CBD, delivering quality education to a diverse cohort of domestic and international students.