Practice Manager

Practice Manager

We are seeking an experienced Practice Manager to oversee the day-to-day operations of our medical administration team.

About us
Heart of Australia embodies the most innovative approach to front-line specialist medical service delivery, specifically aiming to help Australian's whose lives are threatened by this nation's vast distances.

Our state of the art, custom engineered, mobile medical clinics have travelled many kilometres and saved many patients who are at risk remotely. 

We are very proud of our exceptional service delivery and our strong reputation for safely and efficiently delivering our medical services in a timely and regular manner.  

The role
As a Practice Manager, you will provide leadership to our medical administration teams both on and offsite, ensuring our clinics operate efficiently across multiple locations, whilst delivering an exceptional experience for our patients, specialists and referring practitioners. Key responsibilities include, but are not limited to:

• Lead, mentor and support the medical administration teams

• Oversee the day-to-day operations of our clinics

• Support workforce planning, staff rostering and leave coordination

• Oversee Medicare billing, private specialist invoicing, receipting and claims ensuring accuracy and compliance

• Support the implementation of digital patient forms, electronic signatures and online Medicare claim processes

• Ensure compliance with healthcare legislation, patient confidentiality and Company policies

• Assist with recruitment, onboarding, training and performance management of administration staff

• Prepare operational reports as required

About you
To be successful in this role, you will have:

• Proven experience managing a medical administration team

• Strong knowledge and hands-on experience with Medicare billing, private specialist invoicing, receipting and claiming

• Confidence using medical practice software - HealthTrack would be advantageous

• Experience with staff rostering, operational reporting and workforce coordination

• Experience implementing or working within paperless practice management systems and digital patient applications

• Excellent organisational and time management skills, problem-solving skills with the ability to manage competing priorities

• Exceptional communication and interpersonal skills

• High attention to detail

• A proactive, positive and team-focused attitude

Further information
You will be required to meet Heart of Australia’s employment criteria which may include but not be limited to a criminal history check and full medical. 

This is a full-time role Monday to Friday, 8:30am to 5:00pm based in Toowong, QLD.

This is a great opportunity to join a progressive and exceptional team.

To find out more about us, visit www.heartofaustralia.com 

To apply, please submit your resume.
Only candidates suitable to progress to the next stage will be contacted.