Administration Clerk, Community Access Service

Reference Number:54012:Administration Clerk, Community Access Service

Employment Type:On Going Part Time (PT)

Location:Northern Health (All Campuses)

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

We are currently seeking applications from suitably experienced clerks who are interested in joining our Community Access Clerical Team.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role:

The Community Access Service is Northern Health's central point of access and intake for the Community programs. Based at Bundoora Extended Care Centre

The service plays a vital role in managing incoming referrals for the Health Independence Programs, Commonwealth Home Support Program, National Disability Insurance Scheme and some of the Outpatient Specialist Clinics.

This is a part-time position of 3-4 days per week.

To be successful in this role you will have:

Prior experience as a clerical officer is essential in a healthcare setting.Working knowledge of the Microsoft Office suite of programs and specifically excel.Proven ability to work as part of a team and provide accurate, timely and responsive administrative support.Demonstrated high level of skill in typing speed and accuracy.Demonstrated ability to maintain a courteous and friendly customer focused manner when communicating with patients/carers, staff, referrers, visitors and the general public

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please contact: Melissa Williams, Community Access Clinical Leader via: 03 9495 3220, alternatively, please refer to the Position Description for additional information.

Applications close on 25 August 2026

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

Health and Wellbeing programs, including our new ‘Thrive’ programFlexibility in the workplace and extra leave options and supportAn inclusive and culturally safe spaceAccess to salary packaging & EAPComprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.