Care Partner (Non-Clinical)

A little bit about us:

Barunga Village is an innovative and ever-growing organisation offering retirement, community and residential services.

As one of the largest employers in the Mid-North, our services reach the wider Mid-North and Yorke Peninsula.

Our purpose is to support our consumers live the best life possible.

About the role:

Care Partner (Non-Clinical) to provide essential support in non-clinical areas of client care in the Mid-North and Yorke Peninsula regions, including case management, facilitating daily activities, managing administrative tasks, ensuring a safe and comfortable environment, and helping coordinate services to enhance the overall client experience. This role focuses on delivering compassionate, non-medical care and support while fostering a meaningful and efficient care environment.

Responsibilities of the role:

Assessment, Planning and Coordination

• Coordinate a caseload of consumers with low to medium health and social care needs and apply evidence-based practice and person-centred principles to assess, plan, implement and evaluate interventions.
• Escalate clinical assessment, planning and intervention of consumer clinical needs.
• Arrange and source required assistive technology and/or home modifications via purchase or loan through the AT-HM Scheme.
• Identify risks, complete risk assessments and implement risk management strategies and document this accurately.
• Liaise with external health services and assessment organisations to promote access to appropriate services, and management of each consumer’s needs.
• Recognise any change in the condition of the consumer and alter care plans and risk management strategies accordingly or escalate to external health services, as required.
• Actively promote Barunga Village and provide consumers with information about the range of services, events and activities offered.
• Provide information and advocacy to consumers and their representatives and support informal care arrangements that facilitate goal achievement.
• Maintain timely, accurate and contemporaneous records in the appropriate electronic record system.
• Maintain consumer confidentiality and work within the confines of data protection ensuring all consumer information is stored appropriately.
• Adapt communication to take account of others culture, background and preferred way of communicating.

CHSP

• Monitor the implementation of and regularly review consumer support plans to ensure ongoing matching of needs and goals are met.
• Develop and implement specific strategies to support consumers.

HCP / Support at Home

• Coordinate a caseload of consumers with low to medium health and social care needs and apply evidence-based practice and person-centred principles to assess, plan, implement and evaluate interventions.
• Monitor and manage consumer revenue against the budget, identifying opportunities for package utilisation that support each consumers goals, needs and preferences.

Quality & Safety

• Investigate consumer incidents and feedback to ensure timely resolution and service delivery meets the highest standards.
• Ensure compliance with relevant policies, procedures, and regulatory requirements, including Aged Care Quality Standards and HCP guidelines.
• Identify and actively participate in continual improvement initiatives within program areas.
• Inspect work areas and equipment in line with Occupational Safety and Health policies and procedures.
• Any other duties commensurate with the employee’s skills and experience as directed by the Director of Community Services or delegated authority.

About you:

Essential qualifications and experience

• Certificate IV in Community Services or other relevant qualifications.
• Minimum of two years’ experience in case management, particularly in home care services.

Desirable qualifications and experience

• Demonstrate an understanding of the basic requirements for health and wellbeing, and the effects of disability and the ageing process on health.
• In-depth understanding of the HCP guidelines, CHSP guidelines, Aged Care Quality Standards, and compliance requirements, as well as the Support at Home reforms.
• Proficiency in budgeting and financial management within the context of home care services.

Core competencies

• Strong organisational skills with the ability to manage competing priorities and deliver results
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build trust and resolve consumer concerns.
• Ability to forge effective working relationships, with both consumers and their relatives and colleagues.

Some of the work perks:

• Maximise your take home pay with Not - For - Profit Salary Packaging up to $15,900 p/a;
• Short-term, affordable accommodation (conditions apply);
• Chemist discount at Port Broughton United Chemist;
• EAP - Employee Assistance Program;
• Social Club (conditions apply);
• Ongoing training;
• Opportunities to upskill;
• Flexible working arrangements (Manager discretion).

How to apply:

To apply, please submit your resume and cover letter by 18th September 2026.

Each application will be reviewed as it is received and if suitable, offered an interview for further consideration. The position will be filled if the right candidate is selected. Therefore, Barunga Village reserves the right to close this job offer before this date. We encourage you to apply at your earliest convenience to be considered.