Seeking Disability Support Workers

About the role

At Disability Matters, Support Workers are one of our core assets in delivering support within the disability services sector. The role offers a range of services to participants including in home and community support, supported independent living and short-term accommodation.  Due to continued growth, we have a number of positions we are currently recruiting for, based around Mareeba and the Atherton Tablelands. 

Shifts are scheduled according to client requests. These may range from a 2 hour shift to a 10 hour shift and may include overnight stays (sleepover shift). Considerations in matching new support workers with clients include shift availability, location, previous experience or qualifications, as well as personal attributes. Flexibility is a key attribute of a successful support worker and is a consideration when rostering and offering shifts.

Use of the support worker's own vehicle may a requirement when working with some families, however the organisation owns and maintains a fleet of vehicles which are utilised prior to employees using their own vehicle.

Key responsibilities

• Provide effective support services to enhance the lives of people with disabilities

• Ensure familiarity with and operate within all relevant Federal and State Legislation and National quality and safety standards.

• Assist clients in identifying and developing new skills and abilities

• Be familiar with and operate within the parameters of Disability Matters policies & procedures

• Work in a team environment in an effective and proactive manner and value, respect and support team members

• Communicate effectively with the Client Services Team regarding service provision

• Assist clients, as required, with daily living activities including personal care, meal preparation, mobility needs, housekeeping, shopping, personal finances and daily activities

• Communicate and interact with clients in ways which are respectful, and encourage personal choice

• Communicate with clients, their families and advocates, and other workers about the person's needs, abilities, preferences and aspirations

• Encourage positive and socially appropriate behaviour, and effectively manage situations and behaviours that are not so

About you

• Current first aid certificate (including CPR) - Mandatory

• Working with Children Blue Card - Mandatory

• Manual drivers licence - Mandatory

• Cert III in Individual Support (Disability) - Preferred

• Previous experience as a disability support worker - Preferred

• Abide by workplace, health and safety requirements at all times whilst carrying out duties and report any incidents that occur - Mandatory

• Maintain a high level of confidentiality at all times - Mandatory

• ⭐ Established & Trusted – Join a respected organisation with over 30 years of experience supporting people with disability.

• ❤️ Make a Meaningful Difference – Help empower individuals to achieve their goals, independence, and best quality of life.

• 📚 Comprehensive Training & Development – We invest in our people through ongoing training, mentoring, and professional development opportunities.

• 🤝 Supportive Team Culture – Work alongside passionate, caring professionals in a collaborative and inclusive environment.

• 🚀 Career Growth Opportunities – Build a rewarding career with opportunities to develop new skills and progress within the organisation.

• 💰 Increase Your Take-Home Pay – As a Not-for-Profit organisation, we offer FBT-exempt salary packaging options, helping you maximise your earnings.

• 💙 Employee Assistance Program (EAP) – Access confidential counselling and wellbeing support for you and your family.

• 🌟 Recognition & Appreciation – We value the contribution of every team member and celebrate success.

• ⚖️ Work-Life Balance – We support flexibility and promote a healthy balance between work and personal commitments.

• 🏆 Values-Driven Organisation – Be part of a team committed to integrity, respect, inclusion, and excellence.

With over 30 years of industry experience, we have built a strong reputation for excellence, innovation, and outstanding service. We are committed to investing in our people and provide comprehensive training and development opportunities to help you succeed and grow in your career. If you're looking to join a supportive team where your contributions are valued and your professional development is encouraged, we'd love to hear from you.