Specialist

• Facilitate and attend face-to-face meetings with injured workers, employers, health practitioners and allied health professionals.
• Educate stakeholders on return to work processes, legislative requirements and available support services.
• Collaborate with vocational providers and internal stakeholders to achieve positive return to work outcomes.
• Attend medical reviews and implement early intervention strategies.
• Develop and monitor Work Plans (Service Plans) with stakeholders.
• Maintain accurate claim documentation and participate in file reviews.

• Previous experience in Workers Compensation and/or Claims Management (highly regarded).
• Experience in Allied Health or Job Placement services (highly regarded).
• Knowledge of Return to Work legislation and workers compensation frameworks (desirable).
• Strong customer service, communication and stakeholder management skills.
• Strong computer literacy is essential.
• Ability to use a laptop proficiently during face-to-face meetings, including note taking and navigating multiple systems simultaneously.
• Ability to manage calendars, travel schedules, virtual meetings, emails, and administrative tasks independently.
• Current driver's licence and willingness to travel regularly.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.