Sales Manager

Rydges Esplanade Resort Cairns

You will be responsible for all aspects of leisure, wholesale, government, conference, events, and corporate sales operations. The emphasis is on overseeing and managing all aspects of the Hotel’s sales activities. To contribute to

the selling strategy of the Hotel with a view to maximising all revenues by identifying innovative ways to convert business, and developing strong relationships with clients.

Benefits

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ is available to all staff from day dot. 

• 50% off stays at EVT hotels - QT, Rydges, Atura, Lylo and more. 
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
• Awesome winter and summer savings and discounts at Thredbo. 
• Rapid career growth opportunities through our EVT network. 
• Local community involvement, volunteering and charitable giving. 
• Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting. 
• Paid Parental Leave. 
• Employee Assistance Program. 
• Australia and NZ’s largest and most diverse experiences company.

Task & responsibilities

Your job tasks would be, but not limit to:

• To maximise all revenue opportunities

• To review business plans, identify gaps and ensure proactive measures are taken to fill capacity and meet set

targets

• To understand competition and market trends and develop and implement strategies to ensure the Hotel is

competitive in every opportunity

• Host site inspections with potential clients as well as lunch/dinner/coffee with potential clients

• In conjunction with the sales teams identify new sources/leads all segments

• To supervise the Sales Executives to ensure effective performance and high-quality service to clients and proactive

selling of the Hotel’s products

• To supervise and assist in preparing quotes, issuing contracts, communications, database input and filing

• To work effectively in building strong relationships with colleagues both externally and internally

• To take a proactive approach to the sale of the Hotel’s facilities ensuring any opportunities for up selling is

capitalised upon

• To facilitate and attend networking events, famils, site inspections, conferences and internal showcase events

• To be onsite to assist with the coordination and running of special events as required

• To coordinate and liaise with other Hotel departments to ensure an efficient flow of communication

• To organise, facilitate and attend meetings with management, other Hotel departments or team members as

required

• To liaise closely and effectively communicated with the General Manager and other departments in the Hotel to

ensure smooth operation and communication of client’s needs and requirements

• To communicate any changes or new packages/promotions to team members and ensure they are offered to

prospective clients in a timely manner

• To be conversant with the products, packages and capacities of the hotel in order to be able to provide

professional advice and guidance to prospective clients

• To ensure event contract terms and conditions are implemented

• Ensure all information is accurately entered into the EVT software programs including IVvy, Smartspace, CRM

tools and others Ensure databases are maintained and kept up-to-date

• To ensure all enquiries are responded to within 24 hours and prompt follow up occurs after each event

• Conduct telesales on a weekly basis – warm; cold and new business

• Any other reasonable duties and tasks as directed by the General Manager

• Due to the nature of the business, working hours may need to be adjusted as required

• Maintain regular transparent lines of communication with the General Manager regarding current work being

undertaken and future initiatives

• Manage all printed and online advertising and marketing including campaigns, artwork and promotions

• Plan long term strategies such as Christmas, Mother’s Day and Valentine’s Day

• Create, evaluate and deliver strong event products and packages

• Participate in weekly sales & marketing meetings to provide a synopsis of the previous week’s activities and

forthcoming events and opportunities to target

• Create and input for proposed Sales & Marketing plans and promotions

• Manage Social Media including Facebook and Instagram

• Plan, analyse and identify trends

• Develop and monitor campaign budgets

• Prepare accurate reports on marketing campaign’s overall performance

• Evaluate important metrics that affect website traffic, social media engagement and target audiences

• Work with the team to brainstorm new and innovative growth strategies

• Oversee and manage all marketing projects

Qualification & experience

Bachelor degree or higher

1 year of full-time experience in hotel sales management  role

Proven track record in hotel or hospitality sales, ideally across leisure, corporate, and MICE (meetings, incentives, conferences, events) segments

Experience managing corporate accounts, travel trade/wholesale partners, and RFP or tender processes

Familiarity with hotel sales/CRM and PMS systems

Prior experience in North Queensland or a similar leisure/tourism market (desirable)

Strong relationship-building and negotiation skills with corporate clients and agencies

Commercial acumen — rate strategy, forecasting, and budgeting alongside revenue management

Self-motivated, able to work autonomously and travel for client visits

Strong written and verbal communication for proposals, contracts, and reporting

About Company

About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.  EVT's Hotel's Division operates Rydges Hotels & Resorts, QT Hotels & Resorts, Atura Hotels, Independent Collection, Lylo as well as the premier Australian Ski Resort township of Thredbo Alpine Resort.  Our Entertainment Division includes EVENT Cinemas in Australia and New Zealand. Our Vision is being leaders in creating experiences and properties that escape the ordinary. Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community. We achieve our Vision and Purpose by delivering on our goals and values.

About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark too-easy service.

About Rydges Esplanade
Cairns is considered the gateway to the Great Barrier Reef and Rainforest.  Rydges Esplanade is located on the Esplanade walking distance to Reef Fleet Terminal, Lagoon, Night Markets, Dining and all that Cairns has offer, with 242 well-appointed rooms and stunning views. Come join our team of #daymakers!

This job is posted from Workinitiatives platform.

Work Type: Full time

Salary: $80000-85000

Job Publish: 20-08-2026

Job Expire: 19-09-2026