Practice Manager

Lead a thriving health service. Inspire a great team. Improve community health.

Bullinah Aboriginal Health Service is seeking an experienced Practice Manager to lead the day-to-day operations of our Clinical Services team.

Working closely with the Executive Officer and a committed multidisciplinary leadership team, you’ll play a key role in strengthening clinical services, supporting staff and helping shape the future of primary health care at Bullinah.

This is an opportunity to join a respected Aboriginal Community Controlled Health Service at an exciting time, with the delivery of a new purpose-built health facility and a continued focus on strengthening integrated models of care.

About Bullinah

Bullinah Aboriginal Health Service is an Aboriginal Community Controlled Health Service providing holistic, culturally safe primary health care across Ballina, Cabbage Tree Island, Byron Bay, Evans Head and surrounding communities.

Our vision is A Strong, Empowered and Healthy Goori Community.

As a community-controlled organisation, we work in partnership with our community to improve health outcomes, strengthen wellbeing and deliver services that are responsive to local needs.

About the role

As Practice Manager you will:

• Lead the day-to-day operations of Bullinah’s Clinical Services.
• Support and develop a multidisciplinary team through coaching, mentoring and clear leadership.
• Oversee Medicare billing, funding and operational systems to maximise efficiency and compliance.
• Drive continuous quality improvement, accreditation and service development.
• Build strong relationships with staff, community, partner organisations and key stakeholders.
• Support organisational change while fostering a positive and respectful workplace culture.

About you

You’re an experienced and approachable leader who enjoys developing people, improving systems and creating a positive workplace culture. You lead by example, communicate with honesty and respect, and know how to balance operational demands with genuine care for your team.

You have the confidence to lead a busy clinical service while remaining approachable, organised and solutions focused. You communicate well, build positive relationships and understand that strong systems and a positive workplace culture go hand in hand.

You’ll bring:

• High emotional intelligence, approachability, and professionalism.
• Demonstrated leadership experience in a health or primary care environment.
• Strong knowledge of Medicare, practice operations and clinical administration.
• Experience leading, coaching and developing multidisciplinary teams.
• Excellent organisational, communication and problem-solving skills.
• The ability to lead change, improve systems and build collaborative relationships.
• A genuine commitment to culturally safe, community-centred healthcare.
• Diploma of Practice Management or equivalent, or willingness to obtain.
• Current NSW Driver Licence.
• Working with Children Check and National Police Check.

Aboriginality is desirable.

Why join Bullinah?

Be part of a respected Aboriginal Community Controlled Health Service making a real difference in community health.

Work alongside passionate and experienced clinicians and leaders.

Help shape services as Bullinah continues to grow and invest in its future.

Access salary packaging and professional development opportunities.

Enjoy the lifestyle and natural beauty of the Northern Rivers.

For a copy of the position description or confidential discussion about the role, contact Kelli Dragos at kelli.dragos@abundancehr.com.au.