Ward Clerk - Casual

Employment Type: Casual

Position Classification: Administration Officer Level 2

Remuneration: $34.94 - $36.10 Per hour + Super

Requisition ID: REQ684929

Location: Tamworth Hospital

Closing Date: Sunday 16 August 2026

Supporting healthcare behind the scenes - making a difference at every interaction.

Looking for a rewarding career where your work truly matters? Join the administration team at Hunter New England Local Health District (HNELHD) and play an essential role in supporting the delivery of safe, efficient and patient-centred healthcare at Tamworth Rural Referral Hospital.

As an Administration Officer, you'll be at the heart of our hospital, providing outstanding support to patients, visitors and clinical teams while helping keep one of the region's busiest healthcare facilities running smoothly.

About The Role

No two days are the same. As part of our professional administration team, you'll provide frontline support across a fast-paced healthcare environment, including:

Reception and customer serviceManaging phone and email enquiriesPatient administration and electronic medical recordsData entry and accurate documentationAppointment scheduling and general administrationSupporting clinicians and managers with day-to-day administrative tasksWorking across multiple systems while managing changing priorities

About You

We're looking for someone who is:

Organised and detail-focusedFriendly, professional and customer-focusedCalm under pressure in a busy environmentA strong communicator with excellent interpersonal skillsReliable, adaptable and eager to learnAble to work both independently and as part of a collaborative team

Healthcare administration experience is welcomed but not essential. We provide comprehensive training and ongoing support to help you succeed.

What You'll Bring

Strong administration and computer skillsExcellent organisational and time management skillsHigh attention to detailOutstanding customer service and communication skillsAbility to manage competing prioritiesProfessionalism, discretion and confidentiality

Live and Work in Tamworth

Build your career while enjoying the benefits of regional living.

Tamworth offers an affordable lifestyle, welcoming community, excellent schools, vibrant events, beautiful parks, sporting facilities, cafés and easy access to nature - all while providing outstanding career opportunities within one of NSW's largest health districts.

Why join Hunter New England Health?

Be part of one of the largest and most diverse Local Health Districts in NSWInfluence digital solutions that directly support patient care and clinical outcomesSalary packaging optionsWork collaboratively with passionate clinicians and digital health professionalsEnjoy career development opportunities within NSW HealthMake a real difference across a large, complex health serviceFitness Passport for you and your family

What You'll Be Doing

Provide an efficient and effective administrative/clerical service.

Need more information?

Click here for the Position Description Find out more about applying for this position

For role related queries or questions contact Rebecca Mitchell on Rebecca.Mitchell4@health.nsw.gov.au

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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