Store Manager/Cook

Join Our Team

We are looking for a reliable, motivated and responsible Manager / Full-Time Cook to join our team.

Location: Mount Gravatt East and Dollendella

What We Offer

Competitive salary package available for the right candidate, based on experience, skills and suitability for the role.

One complimentary staff meal per shift

Opportunities to develop leadership, cooking, customer service and operational skills

A friendly, respectful and supportive team environment.

Key Responsibilities

The responsibilities and accountabilities of this position include, but are not limited to:

* Food preparation, cooking and general kitchen support.

* Frying, grilling and maintaining consistent food quality and presentation.

* Managing and supporting staff during daily operations.

* Taking customer orders and processing payments accurately.

* Operating and managing the POS system and cash register.

* Communicating effectively with customers, team members and kitchen staff.

* Providing exceptional customer service and maximising customer satisfaction.

* Handling customer feedback and resolving complaints promptly and professionally.

* Following all company processes, procedures and operational standards.

* Adhering to food safety, hygiene, workplace health and safety (WHS) requirements.

* Upselling and actively promoting store products, promotions and the business.

* Maintaining accurate and ethical cash-handling practices.

* Completing end-of-day cash register/POS reconciliation and closing procedures.

* Assisting the Owner with new promotions, marketing initiatives, product offers and discount strategies.

* Providing feedback and contributing to the review and improvement of business policies and procedures.

* Training staff and ensuring compliance with internal policies, procedures and operational standards.

* Proactively monitoring stock levels, restocking shelves and maintaining organised storage areas.

* Maintaining a clean, safe and presentable store at all times.

* Ensuring floors, shelves, equipment, displays and other store areas are regularly cleaned and maintained.

* Taking initiative to identify and address operational issues before they become problems.

* Supporting the Owner in achieving business goals, improving efficiency and maintaining high customer service standards.

The Ideal Candidate

We are looking for someone who:

* Has a strong work ethic and positive attitude.

* Is reliable, punctual and takes pride in their work.

* Can work independently and take responsibility for their decisions and actions.

* Has the ability to lead, motivate and manage staff.

* Is confident communicating with customers and team members.

* Has excellent attention to cleanliness, food quality and presentation.

* Can work effectively in a fast-paced food service environment.

* Is willing to learn and follow established systems and procedures.

* Has a proactive approach and is willing to take initiative.

* Understands the importance of teamwork, customer service and business performance.

* Is committed to supporting and delivering the Owner’s vision for the business.

Experience

* Previous experience in a fast-food, takeaway, restaurant or fish & chips environment is preferred.

* Frying and grill experience is preferred but not essential.

* Previous supervisory or management experience will be highly regarded.

Apply Now: https://feastonfish.com.au/work-with-us

Or

Call 0406 016 980 to discuss further

Pay: $52,880.00 – $86,807.56 per year

Benefits:

• Free drinks
• Free food
• Visa sponsorship

Application Question(s):

• Do you have Seafood Grilling and Frying Experience

Language:

• English (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person