Office Manger

About Us

At HSQC Group, we're more than accountants. We're trusted advisers, problem-solvers, and partners in our clients' success. With offices across ACT, New South Wales and Queensland, our team is passionate about delivering exceptional accounting, taxation, bookkeeping and advisory services while creating a supportive and collaborative workplace.

We're looking for an organised, proactive and people-focused Office Manager to become the backbone of our office operations at one of our accounting practices in Wagga Wagga. This is a hands-on leadership role that will see you working closely with our accountants, leadership team and clients to ensure the office runs efficiently every day.

The Role

As our Office Manager, you'll be responsible for the day-to-day operations of the practice, ensuring everything runs smoothly behind the scenes while providing outstanding support to both our team and clients.

This role is ideal for someone who thrives in a fast-paced professional environment, enjoys solving problems, and takes pride in creating an organised, welcoming and efficient workplace.

Key Responsibilities

• Manage the daily operations of the accounting practice.

• Lead and support the administration team.

• Oversee client reception and deliver exceptional customer service.

• Coordinate workflow, job allocations and administrative processes.

• Manage ASIC annual reviews, company registrations and corporate compliance administration.

• Assist with client onboarding, engagement documentation and compliance requirements.

• Coordinate meetings, appointments and office calendars.

• Prepare reports, correspondence and practice documentation.

• Manage office supplies, facilities and supplier relationships.

• Support partners and accountants with administrative and operational requirements.

• Assist with billing, debtor management and practice reporting.

• Coordinate staff onboarding, office inductions and general HR administration.

• Identify opportunities to improve systems, processes and efficiencies.

About You

You'll be someone who enjoys taking ownership, has exceptional organisational skills and naturally builds positive relationships with colleagues and clients.

You'll ideally have:

• Previous experience as an Office Manager or Senior Administrator within an accounting, legal or professional services environment.

• Outstanding organisational and time management skills.

• Strong leadership and people management capabilities.

• Excellent written and verbal communication skills.

• High attention to detail and strong problem-solving abilities.

• The ability to manage multiple priorities while remaining calm under pressure.

• Strong computer skills across Microsoft Office and practice management software (experience with Xero highly desirable)

What We Offer

• Competitive salary based on experience.

• A supportive and collaborative team environment.

• Ongoing professional development and training opportunities.

• Career progression within a growing national accounting group.

• Modern systems and technology.

• Employee recognition initiatives.

• The opportunity to make a genuine impact on the success of the practice.