Office Administrator & Operations Coordinator

Office Administrator & Operations Coordinator

Location: St Kilda, Melbourne

Employment Type: Full Time

Stamp Loyalty Solutions is an award-winning B2B global loyalty software company. We provide digital loyalty solutions to businesses and brands.

As we continue to grow, we’re looking for an enthusiastic and reliable Office Administrator & Operations Coordinator to join our friendly and fun team based in St Kilda Road, Melbourne. 

This is a varied, hands-on-role which will help keep our office running smoothly, while supporting our operations, customer support and wider teams. You'll have the opportunity to work across multiple areas of the business, learn new skills and be part of a company that's recognised globally. 

About the role 

In this role, you will be an integral part of our team, responsible for keeping our day-to-day operations organised and running efficiently. You’ll play a key role in supporting both our office based and remote teams, as well as our customers and clients and will be the go-to person for all things administration and office management. 

Responsibilities include:

• Overseeing the day-to-day organisation, presentation and upkeep of the office 

• Providing administrative support across multiple teams within the business 

• Managing office supplies, inventory and ordering 

• Coordinating team events, meetings and conferences 

• Processing and fulfilling product orders 

• Organising and dispatching marketing collateral and customer materials 

• Managing incoming deliveries and outgoing shipments

• Providing customer support and assisting with enquiries across various products and projects

• Maintaining internal documentation and ensuring procedures are up to date

• Supporting HR administration, including on-boarding 

• Identifying opportunities to improve office processes and efficiencies

• Assist with Executive Assistant tasks and provide support to leadership when required

About you

We are looking for a motivated person who is reliable, organised and enjoys taking ownership of their work. If you’re happy to roll up your sleeves, solve problems and help wherever needed, then you’re the person we’re looking for! 

Additional to this we are looking for someone with:

• Excellent organisation, planning and time management skills

• Attention to detail (essential)

• Confidence using technology, learning new systems and AI tools

• Ability to think laterally and solve problems

• Excellent written and verbal communication. Being bilingual with another language is a bonus!

• Ability to work independently and take initiative

• A willingness to help wherever needed!

Previous administration or customer service experience is beneficial but not essential. We're much more interested in finding someone with the right attitude and willingness to learn. Full training will be provided.

About the company and culture

We are a small but growing team specialising in providing digital loyalty solutions to businesses and brands all over the globe.

Our loyalty app, Stamp Me, puts the concept of the “Buy 5, Get 1 Free” style loyalty cards onto a mobile phone device. It is used by businesses and their customers all over the world to reward loyalty and drive customer retention.

We also build and manage loyalty platforms for enterprise clients which include many well-known brands including Samsung, QV Skincare and Bravecto. 

Benefits of being a part of the Stamp team:

• Friendly, supportive and collaborative team

• Opportunities to learn and progress across multiple areas of the business

• Variety in your day-to-day work

• On the job training and development 

• Friday team lunches! 

• Recurring social events

• The chance to make this role your own

How to apply

If you’re interested in joining our team, please submit your CV and a cover letter outlining why you’d be a good fit for this role. Please also tell us what your favourite animal is (we promise not to judge you on this!). 

Applications without a cover letter will not be considered.