Travel and Accommodation Coordinator

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

We are currently a seeking a Full-Time Travel and Accommodation Coordinator, with a strong focus on administrative support, to join our support team based in our head office in Brisbane on a Fixed-term basis until 31^st March 2027.

You will join our growing team who are dedicated to providing accommodation booking solutions for our remote locations across Australia.

The Position

• Booking travel and accommodation requests for our customers across various FIFO rosters
• Liaising with relevant travel and accommodation stakeholders not limited to airport and camp management
• Data entry of customer information into multi-platform software
• Responsible for answering telecommunications and email communication in a timely manner
• Providing exceptional customer service to our customers and clients

The Person 

• Previous experience working within the travel and accommodation industry is essential
• Experience booking and coordinating FIFO travel is highly regarded
• Experience using INX, SAMs, Avantik, Service Now or Serko 
• Previous experience in a facilities management service environment highly regarded
• Ability to work flexible hours including early mornings, late evenings and weekends on a rotating roster
• Good diagnostic skills and the ability to problem solve
• Strong verbal and written communication 

The Benefits

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;

• Immediate access to 100+ retail discounts accessible from your mobile
• Multiple salary packaging options to help your dollar go further
• Health and wellbeing employee benefits to help look after you
• Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.