Animal Attendant (Pet Boarding)

Hanrob Melbourne

Animal Attendant (Pet Boarding)

At Hanrob Pet Hotels, we’re passionate pet people delivering health, happiness, and wellbeing to Aussie pet families. With over 40 years of experience and a national presence, we’re the trusted name in pet boarding and daycare.

At Hanrob Melbourne, our team is deeply committed to delivering exceptional care to every furry friend that walks through it's doors. We are now looking for the pick of the litter to complement our existing team and help contribute to providing a premium service to local pets and their families.

The ideal candidate will be available to work flexible hours between 7am-6pm, Monday through Sunday, with the ability to adapt to a variety of shifts and schedules. Availability to work weekends and across all school holiday periods (including Christmas and Easter) is required.

What you’ll be doing:

• Caring for boarding and daycare pets – feeding, grooming, enrichment
• Frequent cleaning and upkeep of facility to maintain a high level of hygiene and safety
• Health checks and general animal husbandry
• Supervising dogs and managing their behaviours to maintain overall wellbeing and safety
• Providing exercise and enrichment to pets
• Providing friendly service to pet owners
• Creating and distributing media content for our pet owners through videos and photos
• Ensuring accurate record keeping and entering information in our booking systems
• Supporting your team to ensure the best outcomes for our furry guests

What we’re looking for:

• Previous experience working or volunteering with animals is preferred
• Availability on weekends and school holiday periods
• Physically fit and comfortable working indoors and outdoors with pets of all sizes
• Confident communicators with a friendly, professional approach to customer service
• Reliable, positive team players who enjoy fast-paced, hands-on work
• Ability to work independently and willing to ask for guidance when needed
• Be committed to working safely and following instructions, policies and procedures at all times
• Available to attend a lawful unpaid work trial shift (operated within The Fair Work Ombudsman guidelines)

Please note: This is a physically active role that requires the ability to stand, walk, lift, carry, bend, kneel, and handle animals (up to 50kg). You must be able to work indoors and outdoors in various weather conditions, and comfortably interact with pets, team members, and customers. A Pre-Employment Medical Disclosure will be required to ensure you can safely perform the inherent requirements of the role.

Why Hanrob?

• Did someone say pets?
• We offer opportunities for career growth and promote from within.
• Extensive training opportunities to further build your skillset.
• Enjoy up to 50% off on shop items and our boarding and daycare services.
• Generous incentive programs for our leaders to earn bonuses based on performance. 
• A structured induction program to set you up to succeed. 
• Employee Assistance Program (EAP) that supports our employees with free confidential counselling services. 
• Work with like-minded people in a fun and exciting business with a well-established reputation and brand. 

How to apply:

Click APPLY now with your resume and a quick cover letter outlining why you're our next pet care superstar. We can’t wait to hear from you!

Shortlisted candidates will be sent an invite to complete a one-way video interview.

We look forward to reviewing your applications!