Service Director OSHC

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

The Service Director – Out of School Hours Care (OSHC) provides strategic and operational leadership to ensure the delivery of safe, inclusive, high‑quality and compliant OSHC services across multiple sites. The role focuses on child safety, educational quality, workforce capability, financial sustainability, and strong partnerships with families, schools and regulators.

Working in close partnership with the Operations Manager – OSHC, the Service Director translates organisational strategy into effective operational delivery and fosters a positive, child‑safe and high‑performing service culture.

Service location / travel requirements - We are currently recruiting for a service in Wanniassa, with potential movement to other sites as operationally required. This role will undertake split shifts as agreed with the Operations Manager and may require travel across Canberra to support operational needs.

Our Offer:

• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• 15 days paid personal leave per annum (pro rata) for full & part-time employees.
• 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions.
• Ongoing professional development and a supportive team environment.
• Monthly external clinical supervision.
• Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.

About the Role

Key Accountabilities include but are not limited to:

• Lead the strategic and day‑to‑day delivery of high‑quality OSHC services across multiple sites.
• Ensure child safety, wellbeing, inclusion and regulatory compliance always.
• Provide educational leadership aligned with My Time, Our Place and quality improvement expectations.
• Recruit, develop and support capable, high‑performing educators and leadership teams.
• Foster a positive, inclusive and psychologically safe workplace culture.
• Oversee staffing, enrolments, resources and budgets to ensure sustainable service delivery.
• Build strong partnerships with families, schools, community stakeholders and regulators.
• Contribute to organisational strategy, continuous improvement and service growth.