Tailored Support Coordinator

Permanent Parttime Role: 4 days per week

About the Role:
As a Tailored Support Coordinator, you'll play a meaningful role in supporting tenants and household members to access the services and supports they need to achieve their self-identified goals and sustain their tenancies.

Working closely with tenants, community services and sector stakeholders, you'll build trusting relationships, identify strengths and needs, co-design tailored support plans and facilitate access to relevant services through warm referrals and advocacy. You'll also monitor progress, support community engagement and help tenants build wellbeing, social connection and self-management.

This is an opportunity to make a genuine difference while working alongside a collaborative Community Services & Housing team to support positive outcomes for tenants and their households.

About you:

You're a compassionate, resilient and motivated professional who is passionate about supporting people with diverse and complex needs. You build strong, trusting relationships and take a strengths-based, trauma-informed and person-centred approach. You have strong interpersonal and communication skills, enjoy connecting people with the right supports and are committed to helping tenants achieve their goals and sustain their tenancies.

Essential Qualifications & Experience:

• Certificate IV in Social Work or Community Services, OR
• Minimum three (3) years' experience in Social Housing, Community Services or a related discipline.
• High level interpersonal and administration skills and ability to liaise with key stakeholders
• Experience working with high-need and complex clients.

Key Benefits:

• Competitive remuneration under the SCHADS Award – SACS Level 2 plus super and NFP salary packaging benefits
• Financial, retail and lifestyle discounts and benefits
• Access to in-house learning and development programs to assist your career growth
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service

About us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people. The role also requires a Police Background Check and a current Working with Children Check, or willingness to obtain one.

BaptistCare – Inspired by Jesus to champion care for all.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted.