Barista/Front of House

If you are applying for Barista:

• Preparing and serving a variety of coffee beverages following company recipes and quality standards.

• Operating coffee machines, grinders, and other equipment in a safe and efficient manner.

• Providing exceptional customer service, taking orders, and handling cash transactions.

• Maintaining a clean and organised workspace and adhering to hygiene and sanitation standards.

• Learning about coffee bean origins, roasting techniques, and coffee brewing methods.

• Assisting with general duties and tasks as required in a fast-paced coffee shop environment.

If you are applying for Front of House:

• Greeting and Seating: Welcoming customers, guiding them to tables, and providing menus.

• Taking Orders: Accurately recording food and drink orders, answering menu questions, and offering recommendations.

• Serving Food and Drinks: Delivering orders promptly, ensuring items are correct and presented well.

• Customer Service: Checking on customers, addressing requests or complaints, and ensuring a pleasant experience.

• Handling Payments: Processing cash, card, or mobile payments and providing receipts.

• Maintaining Cleanliness: Clearing tables, cleaning spills, and keeping the dining area tidy.

• Team Coordination: Communicating with kitchen staff and baristas to ensure smooth operations.

• Upselling: Suggesting specials, desserts, or additional items to enhance sales.