Medical Receptionist

Join a Progressive Specialist Healthcare Business

We are seeking an organised, motivated and career-minded Medical Receptionist to join our specialist healthcare business.

The role is to support our specialists and provide exceptional support for their patients. As a Medical Receptionist, you will form an important part of this support structure, working closely with a Medical Secretary who supports a busy specialist surgeon.

This is an excellent opportunity for someone with experience in administration, reception or customer service who is looking to build a rewarding career in healthcare. Previous medical reception experience is not essential — we value professionalism, initiative, a strong work ethic and a genuine willingness to learn.

About the Role

You will work closely with the Medical Secretary to support the day-to-day administration of a busy specialist surgeon and ensure patients receive a professional and seamless experience.

As the first point of contact for patients, you will help create a welcoming and efficient experience while providing reliable administrative support behind the scenes.

Your responsibilities will include:

• Welcoming patients and providing professional, personalised service.

• Managing appointments, telephone enquiries and email correspondence.

• Supporting patients before and after consultations.

• Coordinating incoming correspondence and administrative workflows.

• Assisting the Medical Secretary with the day-to-day administration supporting a busy specialist surgeon.

• Supporting the coordination of patient information and consultation requirements.

• Maintaining office supplies and assisting with banking and general administration.

• Maintaining accurate records and handling confidential information with discretion.

• Working collaboratively with the Medical Secretary and broader administrative team to ensure the surgeon and their patients are well supported.

This is a varied role offering the opportunity to learn, take ownership and develop your skills within a progressive specialist healthcare environment.

What We’re Looking For

We are looking for someone who is proactive and eager to build a career in healthcare.

You will ideally have:

• Previous experience in administration, reception or a customer-facing environment.

• Excellent communication and interpersonal skills.

• Strong organisational skills and attention to detail.

• The ability to manage competing priorities in a busy environment.

• A professional, discreet and patient-focused approach.

• Confidence with Microsoft Office, including Word, Outlook and Excel.

• A proactive, solutions-focused mindset and a willingness to learn.

Why Join Us?

We are a progressive specialist healthcare business focused on supporting our specialists and providing exceptional support for their patients.

We offer:

• The opportunity to establish and grow your career in specialist healthcare.

• Valuable exposure to specialist healthcare administration.

• The opportunity to develop your skills and take on increasing responsibility.

• A professional, collaborative environment where initiative and contribution are valued.

Ready to Take the Next Step?

If you are looking for more than just a reception role and want to build a long-term career in healthcare, we would love to hear from you.

If you are professional, organised, ambitious and eager to learn, this could be the opportunity to take your next career step. Please submit your resume and cover letter via SEEK or contact our Business Manager for further information ***********@gisurgery.net.au

We look forward to welcoming a new member to our team!