Family Contact Worker

Family Contact Worker

Casual, Saturdays and Sundays

Fremantle

Over the last 70 years Relationships Australia WA has been providing relationship support services for individual, couples, families and communities. We are a team of professional and highly motivated staff who are committed to enhancing the lives of communities, families and individuals and supporting positive and respectful relationships.

About the Role

We are offering a casual role of Family Contact Worker in the team at our Fremantle location.

Following parental separation, it is important for children’s well-being and development that they remain connected with significant people in their lives, and that they be shielded from conflict and abuse.

The Child Contact Service provides safe and supportive way for children to transition between separated parents (supervised changeovers) and establish or maintain a relationship with the parent/carer they do not live with and with other family members (supervised contact visits).
Reporting to the Team Leader, the Family Contact Worker plays an important role in fostering safe and positive interactions between children and their parents/carers following separation and divorce and strengthening these relationships.

Responsibilities:

• Works Directly with families to facilitate safe, child-focused changeovers and supervised contact time.

• Actively and vigilantly monitor and observes parents spending time with their children, and ensure smooth, safe and conflict free contact time

• Systematically record observational reports and case notes of parent-child interactions in a timely, accurate, concise and objective manner.  

• Create and maintain a physically, emotionally and psychologically safe and child- focused environment. Report any Work Health & Safety matters in incident report

• Continually assesses for risk and act on any child welfare concerns in consultation with Team Leader and Practice Leads, in accordance with RAWA Client Safety Concerns Policy 

• Demonstrate inclusivity and cultural sensitivity, compassion and empathy

• Team Commitment and Communication

• Demonstrate ability to work collaboratively and effectively within a team, and take guidance and direction  

• Maintain and develop professional skills by attending courses and training  

• Attend and positively contribute to supervision and meetings relevant to Children’s Contact Service and contact issues 

Criteria

ESSENTIAL:

• Possession of, or progression towards, qualifications in Social Work, Psychology or Social/ Behavioural Sciences, or similar 

• A current Working with Children’s Check  

• A current National Police Certificate 

• Availability to work on weekends

 DESIRABLE:

• Experience in working with children and families 

• Knowledge and understanding of Child Protection Issues 

• Knowledge and understanding of Family Abuse and Domestic Violence 

• Knowledge and understanding of Family Law and issues around separated families

Why Join Us? 

• We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.  

• Salary $43.05 per hour (25% casual loading inclusive)

• Staff Reward program to provide savings on your everyday expenses

• Access to professional and personal development opportunities

We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply .

A copy of the position description is available upon request.

For further information about the position, please contact Melinda Monastra or Caroline Neil, Team Leaders on 08 6164 0***.

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and to be submitted via SEEK.

Applications close at 5pm on Friday 4 September 2026.

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), Police checks and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.