Casual Administration Assistant

Respect Cohuna Village is seeking a friendly, organised and adaptable Casual Administration Assistant to support our residential aged care home.

This is a genuine casual position with no permanent roster or guaranteed hours. You'll be contacted to work shifts as needed to cover planned annual leave, sick leave and other staffing absences. Flexibility and availability to work at short notice are highly valued.

If you're someone who enjoys variety, thrives in a busy office environment and loves providing exceptional customer service, we'd love to hear from you.

About the Role

As the first point of contact for residents, families, visitors and staff, you'll play an important role in keeping our home running smoothly. You'll provide administrative support across reception, rostering, finance and general office functions while helping create a welcoming and professional environment.

Key responsibilities include:

• Providing a warm and professional reception service
• Answering phone and email enquiries and directing requests appropriately
• Supporting the General Manager and leadership team with day-to-day administration
• Managing filing, correspondence, mail and office supplies
• Preparing reports, documents and meeting minutes
• Assisting with resident administration, admissions and record management
• Processing invoices and supporting petty cash, banking and resident account transactions
• Assisting with staff rostering and sourcing replacement staff when required
• Supporting onboarding, staff records, mandatory training and uniform ordering
• Maintaining confidentiality and delivering exceptional customer service at all times

About You

We're looking for someone who is organised, approachable and able to confidently manage a variety of administrative tasks.

You'll bring:

• Previous administration experience, ideally within aged care or healthcare
• Excellent customer service and communication skills
• Strong organisational skills with the ability to prioritise competing tasks
• Advanced computer skills, including Microsoft Office and general office systems
• Experience with cash handling and banking processes
• The ability to work independently while contributing positively to a team
• A high level of professionalism, discretion and attention to detail

Experience with staff rostering systems (such as Time Target) is highly regarded but not essential.

Essential Requirements

• Certificate of Education or equivalent
• Current NDIS Worker Screening Check or National Police Check (or willingness to obtain)
• Eligibility to work in Australia

Why Join Respect?

At Respect, we're committed to creating communities where older people feel respected, valued and belong. When you join our team, you'll become part of an organisation that genuinely lives its values of Respect, Care, Teamwork, Courage, Integrity, Innovation and Excellence.

This role is ideal for someone seeking flexible work who enjoys variety and wants to contribute to the wellbeing of older Australians.

Please note: This is a casual position only. Hours are offered as required to cover planned and unplanned leave and may vary from week to week.

If you're looking for a rewarding administration role where your work truly makes a difference, we'd love to hear from you. Apply today!