ICT Services Manager - Digital Workplace & Platforms

• Lead Microsoft 365, Azure and enterprise platform services
• Drive digital workplace innovation and staff experience
• Build high-performing teams and modern technology services

About us

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities, and we maintain a free online searchable register of charity information.

As the only government agency working exclusively with charities, we contribute to public trust and confidence, work to support independence and innovation, and promote the reduction of unnecessary regulatory obligations in the sector.

We assess new applications for registration, provide guidance and resources to promote good charity governance, and help charities meet their obligations. We also investigate concerns, taking action where necessary.

We are committed to providing exceptional service, and our contribution makes a difference to the Australian community, whether that’s a charity directly, someone in need or a donor.

Joining the ACNC means being part of a small and dynamic regulator, which promotes and invests in a people-centred culture that models our values and supports our purpose. 

About the role

We are seeking an experienced ICT Services Manager - Digital Workplace & Platforms to join our Digital Services team. 

As an ICT Services Manager - Digital Workplace & Platforms, you will lead the delivery, support and continuous improvement of the ACNC’s digital workplace and enterprise technology platforms. The ICT Services Manager - Digital Workplace & Platforms works closely with business areas, executives, technology partners and services providers to deliver high-quality digital services, improve the staff experience and support organisational transformation initiatives..

Your duties

• Lead strategic direction, operational oversight and technical governance across enterprise technology services.
• Manage end-user computing, digital workplace, collaboration, infrastructure and cloud platforms.
• Build and guide multidisciplinary teams to deliver secure, reliable and high-quality technology services.

Skills and experience

• Experience in Microsoft 365, Azure, SharePoint and Teams
• Experience delivering ICT services in Microsoft environments
• Knowledge of IT service management and service delivery practices
• Skills in incident management, communication and negotiation
• Experience with Microsoft 365, Azure, SharePoint, Teams and Windows platforms is highly regarded

Benefits

• Attractive superannuation contributions of 15.4%
• Flexibility to provide work/life balance
• Inclusive and supportive workplace culture
• Contemporary workspaces and technology
• Learning and development opportunities

You must be an Australian citizen to work with the ACNC.  

People with disability and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Does this sound like you?

If this sounds like you, we encourage you to click “Apply Now”. Don’t forget to mention the platform you applied through on your application.

Find out more information about us on our careers page via the Apply Now link below. 

A candidate information kit is attached.